Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $15.79
Work Schedule
Standard Hours
Benefits
Tips
401(k) program
Employer matching
Employee Referral Bonus
Discounts on hotels
Discounts on restaurants
Job Description
Poka Lola Social Club is a vibrant and unique cocktail bar that draws inspiration from the turn of the century American soda fountain culture, reinventing the every-man's cocktail bar experience. Located within the hospitality landscape as part of Sage Restaurant Group, Poka Lola Social Club offers a blend of specialty sodas using locally sourced seasonal ingredients that are bottled on-site. These sodas are crafted not only to complement their innovative cocktail menu but also to be enjoyed independently or taken home by customers. The establishment prides itself on serving the local community by focusing on locally influenced and highly designed... Show More
Job Requirements
- High school diploma or equivalent
- Minimum three months of experience in a similar food service role
- Basic knowledge of customer service principles
- Familiarity with standard cash-handling procedures
- Fluency in spoken and written English
- Ability to multitask effectively
- Strong organizational skills and attention to detail
- Capability to handle stressful and emotional customer service situations
- Physical ability to lift carry and balance trays up to 50 lbs
- Capacity to stand for prolonged periods
- Ability to communicate clearly verbally and in writing
Job Qualifications
- High school education or equivalent
- Previous experience in similar position of 3 months or longer
- Basic knowledge of customer service principles the food server function and restaurant and kitchen operations
- Knowledge of standard cash-handling procedures
- Fluency in oral and written English
- Ability to perform multiple tasks at one time
- Highly organized with attention to detail in crowded and noisy situations
- Ability to use tact and understanding when dealing with customer service problems
Job Duties
- Greets and takes food and drink orders from restaurant customers serving the orders and accommodating special needs requests
- Remains attentive to the customers throughout the entire dining experience adhering to or exceeding service standards as established by the restaurant at all times
- Completes all restocking and cleaning duties by performing opening and closing sidework as instructed
- Memorizes menu items recipes and daily specials in order to answer questions and make recommendation to customers
- Maintains cleanliness standards in restaurant wait station and kitchen service area to satisfy state and local health board requirements
- Controls allocated guest checks by following established check-use procedures and legibly documenting all required information
- Receives proper payment from guest and ensures accuracy of guest check and method of payment
- Attends all pre-meal and departmental meetings in person to enhance communications and gain product knowledge
- Responds to customer inquiries and comments in person and on phone by providing timely and knowledgeable information
- Presents a clean and professional appearance at all times
- Maintains a friendly cheerful and courteous demeanor
- Performs other duties as assigned requested or deemed necessary by management
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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