Job Overview
Employment Type
Hourly
Part-time
Work Schedule
Flexible
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Training and Development
Career advancement opportunities
Job Description
Food Lion, established in 1957, is a revered supermarket chain committed to providing fresh, affordable, and easy shopping experiences across Southeastern and Mid-Atlantic states in the USA. The company employs over 82,000 associates who serve more than 10 million customers weekly. Renowned for its dedication to community service and customer satisfaction, Food Lion strives to maintain high standards in retail operations, combining quality, value, and convenience. Headquartered in Durham, North Carolina, the supermarket ensures a welcoming atmosphere in each store, supported by well-trained staff and a culture emphasizing teamwork and customer care.
This particular opportunity is based in Food L... Show More
This particular opportunity is based in Food L... Show More
Job Requirements
- High school diploma or equivalent preferred
- Effective communication skills
- Prior retail or customer service experience is beneficial
- Ability and willingness to learn multiple tasks
- Basic math and computer skills
- Ability to comply with company policies and safety standards
- Must meet minimum age requirements
- Physical ability to lift, bend, stand for extended periods and perform repetitive motions
- Ability to handle cash and operate vending and scanning equipment
- Capability to work flexible shifts including weekends and holidays
Job Qualifications
- High school graduate or equivalent preferred
- Effective communication and customer service skills
- Ability and willingness to learn multiple tasks and technical requirements of the job
- Ability to perform the technical requirements of cashier and service center
- Must meet minimum age requirements to perform specific job functions
- Must be able to meet the physical requirements of the position, with or without reasonable accommodations
Job Duties
- Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience
- Greet each customer and uses his or her name whenever possible
- Unload customers' groceries from cart to belt - unload items for ease of bagging such as grouping cold items together
- Check the bottom of every cart and under all baby seats for items before completing an order
- Follow correct bagging procedures for the correct use of bags by type
- Scan customers' order and handles the payment transaction, per standard practice
- Avoid personal conversations with other associates when customers are present
- Follow procedures in handling cash, checks, coupons, gift cards, partner cards, food stamps and WIC vouchers
- Follow procedures for refunds and error correction
- Make every attempt to maintain accurate cash control
- Follow procedures and performs overrides
- Identify customers needing assistance and offers to take the customer's order to their car
- Maintain alertness and calls for assistance when needed to service customers per service standards
- Check prices quickly and accurately
- Is courteous and helpful to other associates
- Wear the Food Lion uniform with apron, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
- Retrieve shopping carts from the parking lot and cart corrals utilizing the tether strap per standard practice
- Ensure work station and front end area of the store has a neat and clean presentation
- Report any register malfunction to the Customer Service Manager or MOD
- Ensure the MVP savings center KIOSK is filled with paper and properly working
- Adhere to all company guidelines, policies and standard practices
- Observe and correct all unsafe conditions that could cause associate or customer accidents
- Notify QA of any cleaning issues or maintenance required on front end
- Successfully complete computer based training (CBT) and training aid courses
- Perform all other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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