Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Job Description
Food Lion is a well-established grocery retail company that has been serving communities since 1957. With over 82,000 associates, Food Lion operates in 10 Southeastern and Mid-Atlantic states. It is renowned for providing an easy, fresh, and affordable shopping experience to more than 10 million customers weekly. The company prides itself on its dedication to customer service, quality products, and operational excellence throughout its stores. Food Lion emphasizes maintaining a friendly environment, ensuring safety standards, and maximizing customer satisfaction. It is a leading player in the retail grocery operations sector, with a vast footprint and trusted brand reputation in the... Show More
Job Requirements
- High school diploma or equivalent preferred
- Ability to provide quality customer service
- Knowledge of food handling and preparation standards
- Ability to follow technical manuals and company policies
- Understanding of food safety and workplace safety guidelines
- Ability to use inventory and ordering systems
- Physical ability to lift up to 50 lbs occasionally and push/pull up to 75 lbs
- Ability to stand for long periods and perform repetitive motions
- Must meet minimum age requirements
- Ability to work in both hot and cold temperature environments
- Ability to learn and adapt to multiple job functions
Job Qualifications
- High school graduate or equivalent preferred
- Excellent interpersonal, organizational, communication and customer service skills
- Ability and willingness to learn multiple tasks and technical requirements of the job
- Ability to use technical information to solve problems
- Must meet minimum age requirements to perform specific job functions
- Must be able to meet the physical requirements of the position, with or without reasonable accommodations
Job Duties
- Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience
- Courteous and helpful to other associates
- Understand the use of ingredients, mixes, and icings and coordinates colors
- Understand production standards for processing of all product
- Follow all technical manuals for processing of product, label placement, etc.
- Ensure proper sanitation of department, equipment and proper food handling/preparation
- Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines
- Maintain a complete understanding of and adherence to company guidelines, policies and standard practice
- Understand and follow Food Safety and Workplace Safety guidelines and procedures
- Observe and correct all unsafe conditions that could cause associate or customer accidents
- Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty
- Ensure compliance with local, state and federal regulations
- Wear the Food Lion uniform with apron, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
- Understand and use company tools such as
- average cost inventory system (ACIS) and ordering (CAO)
- Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses
- Perform all other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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