You're Viewing 1 Of 95,000+ Jobs On OysterLink
Job Overview
Employment Type
Hourly
Compensation
Hourly
Exact $20.00
Work Schedule
Standard Hours
Benefits
Employee benefit card
Learning programs
Talent development opportunities
Corporate social responsibility activities
Health care benefit plans
Job Description
Accor is a leading global hospitality company that operates a diverse portfolio of renowned brands around the world, including luxury, upscale, and midscale hotels. The company is committed to creating a welcoming environment for both guests and employees, embracing diversity and encouraging personal and professional growth. By joining Accor, employees become part of a community that values individuality and innovation, fostering a workplace where everyone can discover opportunities to learn and grow throughout their careers. Accor's commitment to Corporate Social Responsibility, sustainability programs like Planet 21, and diversity and inclusion initiatives demonstrate its dedication to making a positive impact on... Show More
Job Requirements
- applicants must be able to provide proof that they are legally able to work in the United States
- have a clean valid CA driver's license
- able to lift 30 pounds and to walk up and down 3 flights of stairs
- immaculate grooming
- basic understanding of hospitality service standards
- previous experience in a similar role is preferred but not required
Job Qualifications
- ability to smile warmly and sincerely and express his/her thoughts and actions in a professional manner
- strong communication skills to interact with all types of guests and employee situations
- ability to work under pressure and in guest contact areas and prioritize information quickly
- ability to organize and prioritize based on guest needs to maintain team flow and efficiency
Job Duties
- assist all guests during and throughout their arrival and departure
- maintain cleanliness, safety and order in all of his/her work areas
- ensure all complaints are handled in a caring and professional manner with the proper follow-up action taken
- follow up logged and communicated to Front Drive Manager
- be a Fairmont Sonoma Mission Inn & Spa ambassador, an essential first or last contact for our VIP's and group guests
- maintain open lines of communication with all other hotel departments, especially the director of Front Office Operations/Guest Services Manager/Supervisor, and the Front Desk/Royal Services/Bell staff
- assist the Front Office Managers in various projects, completing assigned work in a timely and professional manner
- coordinate Golf Club movements
- understand and consistently practice all aspects of the Fairmont/ACCOR/LQA and other aspects of "Bell person & Valet" service standards
- assist with replacing propane at the fire-pits
- cover up the fire-pits and outdoor furniture during inclement weather
- ensure the outdoor furniture is neatly arranged and organized
- assist with all & any food service items & other equipment being returned to their respective departments
- manage the inventory and maintenance of the bikes and bike equipment, along with the lawn games and setting up & storing the lawn games daily
- actively support all hotel committees (Green, RiiSE, Healthy & Safety, Guest Satisfaction, Heart of House)
- report all engineering, maintenance and housekeeping requests & concerns
- maintain immaculate grooming
- able to lift 30 pounds and to walk up and down 3 flights of stairs
- have a clean valid CA driver's license
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This:
View All