Job Overview
Compensation
Type:
Hourly
Rate:
Range $15.25 - $17.25
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
Job Description
This position is with a reputable hospitality establishment known for delivering exceptional guest experiences in a vibrant lobby café setting. The company is dedicated to providing quality beverages and food items promptly and courteously, with a strong focus on consistency, quality, and customer satisfaction. As a service-oriented entity, the organization values professionalism, guest engagement, and adherence to brand standards. The business environment is fast-paced, requiring team members to maintain high standards of operational efficiency and customer interaction.
The role focuses on preparing and serving a variety of beverages, including branded coffee drinks, as well as food items to guests ef... Show More
The role focuses on preparing and serving a variety of beverages, including branded coffee drinks, as well as food items to guests ef... Show More
Job Requirements
- High school diploma or equivalent
- previous experience in food or beverage service preferred
- ability to stand for extended periods
- excellent interpersonal skills
- basic math skills for handling cash and inventory
- ability to work flexible hours including weekends and holidays
- must be legally eligible to serve alcohol according to state and local laws
- strong attention to cleanliness and organizational skills
Job Qualifications
- High school diploma or equivalent
- prior experience in a beverage preparation or food service role preferred
- knowledge of coffee preparation techniques and beverage recipes
- basic understanding of inventory management
- excellent communication and customer service skills
- ability to follow brand standards and operational procedures
- responsibility in handling cash transactions
- ability to work in a fast-paced environment
- attention to detail and consistency in beverage quality
- knowledge of state and local alcohol regulations
Job Duties
- Warmly greet guests as they approach the lobby café, promote featured beverages and food items, and employ up-selling techniques to enhance guest experience and maximize revenue
- prepare branded coffee drinks according to specific brand guidelines and guest preferences
- create beverages requested by guests or servers following standard operating procedures, maintaining consistency and controlling costs through accurate measurements and ingredients
- maintain a clean, organized, and well-stocked work area, setting up the bar and back bar in accordance with company procedures to ensure operational efficiency
- monitor guest behavior and alcohol consumption to ensure responsible service
- promptly notify management of any concerns regarding overconsumption or impaired guests
- verify guest identification when alcohol is requested, complying with all applicable state and local regulations for the sale and service of alcoholic beverages
- accurately manage inventory of liquor and branded coffee products, complete requisition forms, and store stock properly in accordance with company policies
- secure and account for assigned cash bank, ensuring accurate documentation and balancing of register drawers
- respond promptly and courteously to guest requests, and follow up to ensure satisfaction and resolution of any issues
- maintain a professional appearance and demeanor at all times, in alignment with company dress and grooming standards
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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