PSA Hobby Concierge Representative, Bleecker (New York, NY)
Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $23.00
Work Schedule
Standard Hours
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
fertility assistance
Commuter Benefits
educational assistance
401(k) matching plan
Paid vacation
Holiday pay
Employee Discounts
Flexible Hours
fun working environment
Job Description
Collectors is a premier technology-driven company dedicated to providing value-added services to collectors worldwide. Established in 1986, Collectors has become a trusted leader in the collectibles industry, operating through its renowned subsidiaries such as PSA, PCGS, SGC, and Card Ladder. With a robust global presence that includes headquarters in Santa Ana and offices across Jersey City, Tokyo, Shanghai, Hong Kong, Toronto, Guadalajara, Dallas, and Paris, the company has successfully graded, authenticated, vaulted, and sold millions of collectibles for a diverse community of collectors. From collectible coins, trading cards, and Funko Pops to video games, event tickets, autographs, and memorabilia, Collectors... Show More
Job Requirements
- valid driver’s license
- ability to travel frequently
- strong communication skills
- problem solving skills
- time management skills
- interpersonal skills
- willingness to work weekends and overtime
- ability to lift and carry up to 40 pounds
- ability to sit or stand for extended periods
- ability to use computer and phone systems efficiently
- preferred valid passport
Job Qualifications
- communication skills
- problem solving abilities
- time management skills
- interpersonal skills
- teamwork
- organizational support
- good judgment
- strong organizational abilities
- professionalism
- attention to detail
Job Duties
- Responsibly handle all submissions to keep items safe and secure until pick-up
- receiving and processing submissions at the shop
- prioritizes responsibilities during submission center hours
- organizes and processes orders by service level and expedites orders as necessary
- supports the PSA/DNA team and works with the shop management for events that the team can support
- resolves escalated customer complaints and issues in person, over the phone, or through email
- actively solicit business in the shop
- provide weekly updates on submission center performance
- works closely with management and the hobby shop team to improve processes and drive revenue
- looks at ways to improve processes and the overall customer experience
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
You may be also interested in: