Collectors logo

Collectors

PSA Hobby Concierge Representative

Fullerton, CA, USA|Travel, Onsite

Job Overview

briefcase

Employment Type

Hourly
Part-time
clock

Compensation

Type:
Hourly
Rate:
Exact $21.50
clock

Work Schedule

Flexible
Weekend Shifts
diamond

Benefits

Health Insurance
Dental Insurance
Vision Insurance
fertility assistance
Commuter Benefits
educational assistance
401(k) matching plan
Paid vacation
Holiday pay
Employee Discounts
Flexible Hours
fun working environment

Job Description

Collectors is a pioneering leader in the collectibles industry, renowned for its innovative technology that enhances the experience for collectors worldwide. Established in 1986, Collectors has built a solid reputation by grading, authenticating, vaulting, and selling millions of high-value collectibles across various categories such as collectible coins, trading cards, Funko Pops, video games, event tickets, autographs, and memorabilia. The company is deeply committed to modernizing and digitalizing every step of the collecting process, with a mission centered on helping collectors pursue their passions while ensuring accuracy, security, and convenience in their services.

Operating globally, Collectors employs over 1,900 talented indiv... Show More

Job Requirements

  • Ability to lift, carry, and move materials up to 40 pounds
  • Ability to sit or stand for extended periods of time
  • Capable of typing, using a mouse, and working on a computer for long periods
  • Ability to hear alarms, signals, and verbal instructions
  • Experience handling customer inquiries and resolving issues
  • Willingness to work 3-5 days a week including weekends
  • Must be legally authorized to work in the United States

Job Qualifications

  • High school diploma or equivalent
  • Previous customer service experience preferred
  • Strong communication skills
  • Ability to work weekends and flexible hours
  • Detail-oriented with strong organizational skills
  • Ability to work well independently and in a team environment
  • Basic computer proficiency

Job Duties

  • Responsibly handle all submissions to keep items safe and secure until pick-up
  • Receiving and processing submissions at the shop
  • Prioritizes responsibilities during submission center hours
  • Organizes and processes orders by service level and expedites orders as necessary
  • Supports the PSA/DNA team and works with the shop management for events that the team can support
  • Resolves escalated customer complaints and issues in person, over the phone, or through email
  • Actively solicit business in the shop

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.