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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Split Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
term life insurance
short-term disability
long-term disability
401k Employer Match
Paid Time Off
Tuition Assistance
Job Description
Maryland Care Management, Inc. (MCMI) is a reputable organization responsible for managing Maryland Physicians Care's (MPC) extensive statewide provider network of hospitals and physicians. Since its inception in 1996, MPC has been dedicated to serving the HealthChoice Medicaid populations within Maryland, making it one of the largest and most respected Medicaid-managed care organizations in the state. With a robust membership exceeding 230,000, MPC is recognized for its commitment to providing quality healthcare services and improving the health outcomes of its diverse community. MCMI prides itself on fostering an inclusive work environment that values diversity, equity, and inclusion, supporting professional growth... Show More
Job Requirements
- Bachelor's degree in facility management or business administration
- or five years equivalent experience with at least three years work-related experience
- working knowledge of mail room distribution services and operation of mail sorting/folding machines
- strong problem-solving, organizational, and time-management skills
- high attention to detail and accuracy
- ability to handle multiple tasks under pressure with competing priorities
- excellent proficiency in Microsoft Office 365 including Excel and database applications
- valid driver's license with reliable insured vehicle
- physical ability to lift, carry, push, and pull up to 75 pounds
- daily presence required at Linthicum office
- capability to perform installations, deliveries, and general business support tasks
- ability to operate with discretion and confidentiality
Job Qualifications
- Bachelor's degree in facility management, business administration, or related field
- or five years equivalent experience including minimum three years relevant work experience in facility or administrative roles
- previous experience in mailroom distribution services and operating mail sorting or folding machines
- strong problem-solving skills
- excellent written, organizational, and time-management abilities
- attention to detail with high accuracy
- ability to multitask and manage conflicting priorities effectively
- capability to track and report progress on multiple concurrent tasks
- proficiency with Microsoft Office 365, including Excel and various database software
- ability to maintain discretion and confidentiality
- excellent communication and interpersonal skills
Job Duties
- Coordinate sorting and distribution of incoming mail according to procedures and schedule
- process daily outgoing mail including packaging, batching, and postage management
- coordinate shipping through vendors such as UPS, USPS, and FedEx
- maintain appropriate mailroom supplies and printed materials
- replenish postage on postage meters
- maintain records of receipts and mailing dates
- develop efficient systems for large mailings to reduce costs and improve efficiency
- ensure operational functionality and maintenance of office equipment including photocopiers, telephones, postage machines, and security systems
- maintain monthly equipment and facility checklists
- ensure a safe, clean, and functional physical workspace
- receive and process work order requests and ensure timely resolution
- collaborate with property management to address facility issues, inspections, and updates
- act as liaison between property management and contractors for specialized problem resolution
- serve as primary contact for facility-related problems after business hours
- coordinate site safety programs to promote a healthy work environment
- assist with facilities planning and office moves
- manage new provider application packets through to letter response
- obtain missing provider data and credentialing information
- communicate with providers to verify data and share information
- fulfill low volume mail merged events
- analyze provider data for timely and accurate project completion
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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