Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.50 - $1.00
Work Schedule
Rotating Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
partner ownership
Job Description
H-E-B stands as one of the largest independently owned food retailers in the United States, proudly operating over 400 stores across Texas and Mexico. With annual sales exceeding 31 billion dollars, H-E-B has established itself as a leader in the retail sector by consistently introducing innovative concepts. While traditionally known for food retailing, the company has recently expanded into the restaurant and bar business, aiming to blend exceptional food quality with outstanding service. This strategic move seeks to create a distinctive yet familiar neighborhood dining experience that resonates with the diverse communities they serve.
Within this dynamic environment, H-E-B... Show More
Within this dynamic environment, H-E-B... Show More
Job Requirements
- Minimum age 18
- 1 plus years of experience in customer service
- completion of Alcohol Seller Training and Cash Handling training upon hire
- ability to function in a fast-paced retail environment
- ability to work extended hours and or rotating schedules
- ability to safely maneuver around moving mechanical parts
- ability to frequently stand, walk
- ability to frequently be exposed to fumes or airborne particles and toxic or caustic materials
- ability to constantly reach at waist, grasp
- ability to lift 50 lbs and manage in excess of 50 lbs with assistance
- ability to occasionally be exposed to heat, ambient temperatures, and loud noise
Job Qualifications
- Minimum age 18
- 1 plus years of experience in customer service
- experience in restaurant Point of Sale systems preferred
- advanced customer service and communication skills
- working understanding of nutrition values and ingredients
- organization and planning skills
- computer skills
- reading and writing skills
- ability to handle guest feedback and resolve problems effectively
- ability to maintain a smile while balancing multiple priorities
Job Duties
- Builds strong relationships with customers in varying situations
- takes orders from customers
- assists with menu and beverage selections including alcoholic beverages
- provides detailed information on menu items and specials, and beer and wine
- serves food, drink, and products to guests
- processes cash, check, debit, and credit transactions accurately and quickly
- uses suggestive selling techniques
- merchandises effectively to meet guest needs and build department sales
- interacts positively with customers in person, on the phone, or through technology
- assists with catering orders as needed
- addresses complaints
- resolves problems in a way that builds relationships
- models teamwork to ensure a great guest experience
- prepares, packages, merchandises product
- assists in technical areas as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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