Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
comprehensive training
competitive compensation
robust benefits
generous vacation packages
inclusive environment
growth opportunities
Wellbeing focus
Job Description
Hines is a leading global real estate investment management firm with a storied legacy spanning over 65 years and a diverse portfolio valued at $93.2 billion. The company specializes in various property types including living, office, retail, mixed-use, logistics, and life science projects. Renowned for its commitment to innovation and sustainable practices, Hines has earned prestigious recognitions such as a spot on Fast Company's annual list of the World's Most Innovative Companies and being named one of U.S. News & World Report's Best Companies to Work For in 2024. With a presence in 30 countries and a dedicated team of... Show More
Job Requirements
- Bachelor’s degree from accredited institution preferably in business administration, hospitality, real estate, or related field
- Two or more years of related management experience
- Experience managing mixed-use assets with retail and office components
- Financial experience including P&L responsibility, budget oversight, cost analysis, and service contracts management
- Proficiency in Microsoft Office
- Completion of Hines Property Management Training Program or equivalent knowledge
- Passion for people and hospitality leadership
- High emotional intelligence
- Experience leading multi-layered teams
- Strong organizational, analytical, project management skills
- Ability to maintain composure under pressure
- Excellent communication skills
- Work indoors approximately 95 percent of the time and outdoors 5 percent
- Use olfactory, auditory, and visual senses to inspect building and detect emergency alarms
- Ability to perform physical property inspections including climbing stairs
- Ability to lift up to 25lbs
Job Qualifications
- Bachelor's degree from an accredited institution preferably in business administration, hospitality, real estate, or related field
- Two or more years of related management experience
- Experience managing mixed-use assets with retail and office components
- Financial experience including P&L responsibility, budget oversight, cost analysis, and management of service contracts and arrears
- Proficiency in Microsoft Office software
- Successful completion of Hines Property Management Training Program or equivalent real estate knowledge
- Passion for working with people and leading with a hospitality mindset
- High emotional intelligence with ability to think creatively
- Experience leading a multi-layered team
- Strong organizational, analytical, and project management skills
- Excellent interpersonal, verbal, and written communication skills
- Ability to maintain composure and professionalism
- Eagerness to work in a fast-paced, dynamic environment
- Proactive leadership focused on continuous improvement
Job Duties
- Train, mentor, and develop all property personnel to provide best-in-class hospitality experience
- Apply hospitality hiring practices to identify and hire individuals with a people-centric approach
- Lead a cross-functional team including third-party service providers in delivering hospitality standards
- Coordinate unique event programming to create and maintain community atmosphere
- Ensure property engagement and service offerings align with service level standards
- Oversee operational integration of retail and office components to meet tenant needs
- Collaborate with leasing teams to support marketing strategies and tenant mix optimization
- Monitor and manage foot traffic patterns, retail activation, and tenant engagement programs
- Ensure compliance with zoning, use restrictions, and operational standards
- Manage all fiscal activities with full profit and loss responsibility
- Negotiate contracts and supervise contractor services
- Develop and maintain marketing and leasing strategies
- Display knowledge of building mechanical systems and collaborate with Chief Engineer
- Maintain property maintenance and aesthetics
- Ensure compliance with government, industry, regional, and company programs
- Provide support to development including quality control and building startup
- Represent Hines in business, community, and industry organizations
- Direct all emergency procedures including planning, drills, monitoring equipment, evacuations, and life safety management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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