Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $11.00 - $14.00
Work Schedule
On-call
Night Shifts
Benefits
Easy to follow training programs
supportive team
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401K with company match
Paid Time Off
complimentary room with Housekeeping included
Job Description
InTown Suites is a well-established hotel chain known for providing affordable and comfortable extended stay accommodations. With a commitment to guest satisfaction and a welcoming atmosphere, InTown Suites emphasizes a safe, clean, and guest-friendly environment across all its properties. Founded on the principles of hospitality and value, InTown Suites has grown into a trusted brand in the hotel industry, offering amenities tailored to travelers who require more than just a night’s stay. The company prides itself on delivering excellent customer service and ensuring guests feel secure and cared for during their time at each location. Their properties are designed to... Show More
Job Requirements
- Ability to read, understand, and interpret hotel information
- ability to communicate efficiently in reading, speaking, and writing
- ability to work independently and self-supervise
- high school diploma preferred
- availability to live on-site and be on-call
- ability to perform physical tasks including walking, standing, climbing ladders up to 30 feet, lifting over 50 lbs and occasionally up to 100 lbs
- ability to work in varying weather conditions and on uneven surfaces
- ability to reach overhead with arms outstretched
- flexibility to follow assigned on-call schedule
- professional demeanor when addressing guest concerns
Job Qualifications
- Ability to read, understand, and interpret internal hotel information
- ability to effectively read, speak, and write to interact with guests and staff
- ability to self-supervise and work with limited supervision
- combination of education and experience equivalent to graduation from high school or relevant training
- high school diploma preferred but not required
Job Duties
- Patrol the property when the office is closed
- live on the property and be on-call five to six days per week as determined by management
- follow the on-call schedule Monday through Saturday from 7:00 PM to 7:00 AM and Sunday 7:00 AM to Monday 7:00 AM
- immediately report safety or security issues to the General Manager or Regional Operations Manager and contact local authorities if warranted
- respond and assist with minor maintenance issues, guest needs, complaints, and concerns professionally after office hours
- obtain guest list nightly to ensure only authorized guests access rooms and property
- obtain vacant room report nightly to ensure all vacant rooms are secured
- establish good communication and professional relationships with property guests
- complete thorough inspection rounds of the property multiple times per day according to schedule
- document all inspection rounds and incidents on the Property Attendant Checklist and Daily Action Plan
- verify IDs to provide access for guests who become locked out
- ensure the property is clean, free of trash and debris, and that all storage and employee areas are secured nightly
- perform additional tasks assigned by supervisors and follow the on-call schedule
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
You may be also interested in:
Jobs By Filter