Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $34.00
Work Schedule
Flexible
Benefits
competitive pay
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401(k)
Life insurance
long-term disability
Tuition Reimbursement
Employee assistance program
Job Description
Snoqualmie Casino & Hotel is a premier entertainment destination located in Snoqualmie, Washington. Known for its vibrant gaming floor, luxurious accommodations, and diverse dining options, it offers a unique blend of excitement and hospitality to guests from all over. The casino is deeply rooted in the Snoqualmie Tribal community, embracing cultural heritage while providing modern entertainment experiences. With a commitment to excellence, Snoqualmie Casino & Hotel has established itself as a leader in the Pacific Northwest's gaming and hospitality industry, delivering exceptional service and unforgettable experiences to its visitors. The establishment values its employees and offers a comprehensive total rewards... Show More
Job Requirements
- High school diploma or GED
- Minimum one year working in guest service, promotions or special events
- Any combination of education and experience that demonstrates ability to perform job duties
- Proficiency with Microsoft Office Suite applications
- Ability to work in a fast paced, high profile, 24/7 work environment
- Confident, friendly, engaging and approachable personality
- Excellent written and verbal communication skills
- Demonstrated excellent customer service and interpersonal skills
- Must obtain and maintain a Gaming License from the Snoqualmie Gaming Commission
- Must pass pre-employment drug testing
- Willingness to work varied shifts including non-traditional hours
Job Qualifications
- High school diploma or GED
- Minimum one year experience in guest service, promotions or special events
- Proficiency with Microsoft Office Suite applications
- Ability to perform in a fast paced, high profile, 24/7 work environment
- Confident, friendly, engaging and approachable demeanor
- Strong written and verbal communication skills
- Excellent customer service and interpersonal skills
- Creativity in improving processes
- Preferred previous casino marketing experience
- Preferred experience with gaming player tracking systems, casino players club, promotions and events
- Preferred strong public speaking skills including to large audiences
Job Duties
- Assist in the planning, set-up, execution and breakdown of all on-site and off-site promotions and special events
- Maintain detailed knowledge of all promotions and special events and effectively communicate those to internal and external guests, including policies and procedures, regulations
- Assist in the planning, coordination, and execution of various and multiple events and promotions under the direction of the Promotions Supervisor and/or Promotions Manager
- Act as emcee for events and promotions in a professional manner in alignment with brand standards
- Perform detailed planning, project management, deliver presentations, and conduct pre and post-review
- Conduct electronic drawings, complete prize paperwork, verify guest information and issue cash or other prizes as needed
- Assist in development, editing and proofing of internal and external communications, advertising materials, signage, flyers, banners, coupons, digital information
- Ensure accuracy and currency of signage and collateral on the gaming floor, including installation and removal
- Handle and resolve errors, disputes and guest complaints positively
- Maintain and manage internal processes, expense tracking, inventory and auditing controls
- Use gaming software, player tracking systems, and project management software to plan, execute and manage promotions
- Support ongoing relations with vendors and community partners
- Provide support for Promotions, Players Club, Advertising, Sportsbook, Hospitality, Public Relations, Entertainment and other departments
- Perform other duties as assigned to support efficient department operation
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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