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Job Overview
Employment Type
Full-time
Compensation
Salary
Exact $43,888.00
Work Schedule
Split Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401(k)
Profit-sharing bonus
Double pay on holidays
Paid Time Off
Gas Discount
Job Description
Prairie Band Casino & Resort is a vibrant and well-established gaming and hospitality destination that offers a wide range of entertainment, dining, and accommodation experiences to its guests. Located in a dynamic region, this casino and resort is dedicated to providing exceptional customer service and a welcoming atmosphere for both casual visitors and dedicated gaming enthusiasts. The resort is known for its lively promotions, top-tier events, and a comprehensive benefits package designed to attract and retain talented team members. This includes medical, dental, and vision insurance where the casino pays a significant portion of the premiums, life and disability insurance... Show More
Job Requirements
- high school diploma or equivalent
- bachelor's degree in business, marketing or related field preferred
- 5+ years of gaming experience or 3+ years of professional event experience may substitute for degree requirement
- must be dependable and flexible to work various shifts including split days off
- ability to speak effectively before large groups of customers
- excellent customer service, communication and telephone skills
- ability to negotiate with vendors
- strong decision making, planning and organizational skills
- friendly, outgoing, professional and team player
- must have a record of satisfactory performance and reliability in prior and current employment
Job Qualifications
- bachelor's degree in business, marketing or related degree or equivalent combination of education and experience
- 5+ years of gaming experience or 3+ years of professional event experience may substitute for degree requirement
- dependable and flexible to work various shifts including split days off
- ability to speak effectively before large groups of customers
- excellent customer service, communication and telephone skills
- ability to negotiate with vendors
- strong decision making, planning and organizational skills
- friendly, outgoing, displays initiative, professional and team player
- record of satisfactory performance and reliability in all prior and current employment
- 2+ years of experience in event planning, budgeting and income generation preferred
- experience with Microsoft Office software, Adobe Photoshop & Illustrator and database creation preferred
- previous experience with entertainment bookings preferred
- experience in a gaming related field preferred
Job Duties
- assists in executing marketing programs that drive new trips to the property, incent incremental player trips, increase gaming revenue and maintain customer loyalty
- assists in the planning and implementation of all special events, promotions and entertainment
- assists in the emceeing of all promotions, events and entertainment as needed
- assists in proofing advertising, direct mail, special event and promotion collateral to ensure copy and variable data is accurate
- coordinates support from other departments to ensure promotion execution and awareness
- adheres to regulatory, departmental and company policies in an ethical manner and encourages others to do the same
- participate in meetings to develop ideas for future promotions and events as needed
- record expenses for each event and promotion
- respond to inquiries from customers for information regarding upcoming events, promotions, and entertainment
- responsible for providing a high level of customer service and promotion a positive attitude to create a fun and entertaining experience for our guests
- develops promotion and event proposals within defined budgetary and strategic parameters
- develops implementation timelines and task lists and coordinates all aspects of promotions and events with advertising, it, direct mail, food & beverage, etc.
- reconciles event manifests, vendor invoices and assists with analysis of promotions and events
- resolves guest complaints and disputes, exercising discretion and judgment
- other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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