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Promotion & Events Coordinator
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $14.50 - $18.75
Work Schedule
Split Shifts
Benefits
Hiring Bonus
Gas gift cards
Medical insurance
Dental Insurance
Vision Insurance
short-term disability insurance
long-term disability insurance
Life insurance
401(k) with employer match
Profit-sharing bonus
double holiday pay
Paid Time Off
Employee gas discount
Job Description
Prairie Band Casino & Resort is a premier gaming and entertainment destination that prides itself on offering a dynamic and engaging experience to guests from all walks of life. Located in a vibrant region, this resort not only provides top-notch casino gaming but also delivers outstanding hospitality, dining, and entertainment options. As a well-established and respected casino and resort, Prairie Band continually adapts and evolves to meet the growing expectations of its clientele, making it a sought-after place to work for professionals in the gaming and hospitality industry. The resort emphasizes an inclusive work environment with Indian Preference exercised, promoting... Show More
Job Requirements
- Bachelor's degree in business, marketing or related field or equivalent experience
- 5+ years of gaming experience or 3+ years of professional event experience if substituting education
- Dependable and flexible to work various shifts including split days off
- Ability to speak effectively before large groups of customers
- Excellent customer service, communication and telephone skills
- Ability to negotiate with vendors
- Strong decision making, planning and organizational skills
- Friendly, outgoing, displays initiative, professional and team player
- Ability to work in a fast-paced environment
- Ability to resolve guest complaints calmly and rationally
- Ability to use Microsoft Office, Adobe Photoshop & Illustrator preferred
- Able to handle physical demands including lifting up to 40 pounds occasionally
Job Qualifications
- Bachelor's degree in business, marketing or related degree, An additional 5+ years of gaming experience or 3+ years of professional event experience along with a High School Diploma may be substituted for the education requirement, Dependable and flexible to work various shifts including split days off, Ability to speak effectively before large groups of customers, Excellent customer service, communication and telephone skills, Ability to negotiate with vendors, Strong decision making, planning and organizational skills, Friendly, outgoing, displays initiative, professional and team player, A record of satisfactory performance and reliability in all prior and current employment, Preferred 2+ years of experience in event planning, budgeting and income generation, Previous experience with Microsoft Office, Adobe Photoshop & Illustrator and database creation, Previous experience with entertainment bookings, Experience in a gaming related field
Job Duties
- Develops, coordinates and executes all promotions and events on property
- Communicates promotional plans regularly to the property
- Assists in executing marketing programs that drive new trips to the property, incent incremental player trips, increase gaming revenue and maintain customer loyalty
- Assists in the planning and implementation of all Special Events, Promotions and Entertainment
- Assists in the emceeing of all promotions, events and entertainment as needed
- Assists in proofing Advertising, Direct Mail, Special Event and Promotion collateral to ensure copy and variable data is accurate
- Coordinates support from other departments to ensure promotion execution and awareness
- Adheres to regulatory, departmental and company policies in an ethical manner and encourages others to do the same
- Participate in meetings to develop ideas for future promotions and events as needed
- Record expenses for each event and promotion
- Respond to inquiries from customers for information regarding upcoming events, promotions, and entertainment
- Responsible for providing a high level of customer service and promotion a positive attitude to create a fun and entertaining experience for our guests
- Develops promotion and event proposals within defined budgetary and strategic parameters
- Develops implementation timelines and task lists and coordinates all aspects of promotions and events with Advertising, IT, Direct Mail, Food & Beverage, etc.
- Reconciles event manifests, vendor invoices and assists with analysis of promotions and events
- Resolves guest complaints and disputes, exercising discretion and judgment
- Other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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