Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
flexible scheduling
Job Description
McGuire Moorman Lambert Hospitality (MML Hospitality) is a distinguished hospitality company renowned for creating the world's most memorable experiences by blending food, service, and design with unparalleled excellence. Under the expert leadership of Liz Lambert, Larry McGuire, and Tom Moorman, MML Hospitality has established a reputation for refined hospitality achieved through expert storytelling, meticulous attention to detail, and delivering exceptional dining and retail experiences that resonate deeply with guests. The company currently manages, owns, and expands a diverse portfolio of boutique hotels, including the renowned Hotel Saint Vincent in New Orleans, with exciting new projects underway in Texas, Colorado, and... Show More
Job Requirements
- hospitality operations experience
- proficiency with restaurant system platforms such as Toast, 7shifts, Avero
- project management experience
- ability to deliver training and support to multiple teams
- excellent communication skills
- strong organizational skills
- ability to work in a fast-paced environment
- willingness to complete a comprehensive background check if offered the position
Job Qualifications
- 3-7+ years of hospitality operations experience required (restaurant or hotel F&B)
- multi-unit experience strongly preferred
- hands-on experience using or managing Toast, 7shifts, Avero, or similar restaurant system platforms
- strong project management and organizational skills
- ability to train and support diverse teams across multiple locations
- comfortable working in a fast-paced, high-growth environment with changing priorities
- clear, concise communication style and strong attention to detail
Job Duties
- Serve as the point person for Toast, 7shifts, Avero, and related systems across the organization
- maintain system configurations, user permissions, menu programming, reporting setup, and operational workflows
- ensure data accuracy and consistency across all platforms
- partner with Finance, Operations, HR, and IT consultants to align system setup with business needs
- lead all new system implementations and upgrades from planning through go-live
- develop timelines, training plans, testing processes, and post-launch support
- coordinate with IT consultants, vendors, and internal stakeholders to ensure successful deployments
- standardize system setups and processes as MML continues to grow and open new locations
- develop and deliver training for leaders, managers, and hourly staff across all restaurant and hotel F&B teams
- create practical guides, reference materials, and quick-start tools to support end-users
- provide day-to-day troubleshooting and user support
- escalate technical issues as needed
- act as the liaison between operations and IT consultants/vendor support
- understand operational pain points and translate them into system solutions
- support GMs, Chefs, and leadership teams with reporting, scheduling tools, labor management, menu updates, and other system-driven needs
- proactively identify opportunities to improve workflows, reduce errors, and enhance team efficiency
- partner with HR on user provisioning, job codes, and compliance-related system needs
- support Finance and Accounting with POS reporting, revenue accuracy, and system integrations
- work with the Creative and Culinary teams to ensure menu updates are programmed accurately and on time
OysterLink connects hospitality employers and applicants.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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