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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $74,182.00 - $96,437.00
Work Schedule
On-call
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional Development
Travel reimbursement
Job Description
Encore is a leading global provider specializing in event production and technical services. The company excels in delivering high-quality event experiences across various venues including hotels and convention centers, supported by advanced audiovisual equipment and innovative technology solutions. With a firm commitment to excellence, Encore partners with clients worldwide to create memorable and seamless events ranging from corporate gatherings to large-scale productions. The organization values inclusivity, diversity, and a collaborative culture where team members are encouraged to contribute their unique strengths and expertise. As a key player in the event management and production industry, Encore continually invests in staff development,... Show More
Job Requirements
- BA/BS degree or equivalent experience
- 4+ years of technical experience in the corporate staging or broadcast industry
- project management experience preferred
- 1+ year of supervisory experience preferred
- strong written and oral communication skills
- strong technical background
- strong client relationship skills
- familiarity with budgets and cost control
- operational logistics experience
- works well under pressure
- ability to manage multiple complex job functions within a fast-paced environment
- MS Office experience required
- technical diagram knowledge or experience preferred
- ability to travel up to 50% may be required
Job Qualifications
- BA/BS degree or equivalent experience
- 4+ years of technical experience in the corporate staging or broadcast industry
- project management experience preferred
- 1+ year of supervisory experience preferred
- strong written and oral communication skills
- strong technical background
- strong client relationship skills
- familiarity with budgets and cost control
- operational logistics experience
- works well under pressure
- ability to manage multiple complex job functions within a fast-paced environment
- MS Office experience required
- technical diagram knowledge or experience preferred
- ability to travel up to 50% may be required
Job Duties
- Prepare and communicate technical production and labor schedules, sub-rental requirements, project scope, execution plan and individual responsibilities to team members, vendors and venue partners
- Determine and secure resources required to successfully complete each project
- Maintain focus on client needs by attending client meetings, creating and maintaining organized show documentation and responding to client concerns and questions
- Monitor project scope throughout the event planning process and adjust as necessary to ensure the successful completion of the project
- Assist sales and operations teams to help determine equipment needs and technical solutions for the project
- Assist with the creation of technical diagrams when required
- Review all sales documents to confirm that the equipment and technical positions will meet the client’s needs
- Develop and maintain strong relationships with clients at all levels of their organization and provide outstanding customer service while focusing on client retention
- Provide leadership for Associate Project Managers on multi-PM supported events
- Act as the project leader and onsite contact for the client throughout the event
- Manage all phases of event technical execution from load-in through run of show to load-out
- Assume ownership of inventory management throughout the event
- Communicate the project plan and client expectations to event team
- Manage onsite changes, including schedule, equipment or workforce modifications
- Mentor and communicate with Encore Team Members on event execution and best practices to help improve the local knowledge base and experience in the market
- Ensure compliance with established Technical Standards and Production Standards
- Follow up with clients on-site to ensure that their needs are met and the equipment setup is working properly
- Assist in the creation, analysis, and execution of the project budget, partnering with regional leadership to mitigate external workforce and sub-rental spend
- Manage event costs to align with budget and ensure all onsite changes are communicated to sales for billing purposes
- Assist with the completion of post-event client invoice
- Work with operations management to ensure the prompt payment of all external vendors
- Ensure compliance with Encore Policies and Procedures to minimize company’s exposure to liability claims and property damage, theft and misappropriation
- Complete Encore post-event process, to include the completion of all post-show reporting, confirming all workforce hours are accurately entered and ensuring that outsourced equipment is returned to appropriate provider
- Participate in the development of Project Management SOP’s
- Conduct review and analysis of proposed events as required
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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