Programs Graduate Student Intern (Unclassified) (Part-time) - Energy Department
Job Overview
Employment Type
Internship
Part-time
Compensation
Type:
Hourly
Rate:
Range $21.00 - $30.00
Work Schedule
Flexible
Benefits
deferred compensation plan
Paid Time Off
Flexible Schedule
Job Description
The City of San Jose, located in the heart of Silicon Valley, is a vibrant and innovative community that values diversity, inclusion, and excellent customer service. With a workforce exceeding 7,000 employees, the city acts as a unified team committed to making San Jose an excellent place to live and work. The city's energy initiatives are headed by the Energy Department, which includes San Jose Clean Energy (SJCE), a not-for-profit electricity supplier dedicated to providing clean, affordable energy to over 350,000 customers. SJCE advances the city's ambitious goal of achieving carbon neutrality by 2030 through sustainable energy programs, transparency, and... Show More
Job Requirements
- Any combination of training and experience equivalent to completion of a Bachelor's Degree
- Current enrollment in a Master's degree program from an accredited college or university
- Possession of a valid driver's license authorizing operation of a motor vehicle in California may be required
- Must be a current graduate student and required to upload a copy of current school schedule with accredited college or university's name
- Ability to work onsite at the Energy Department located in downtown San Jose for a minimum of 24 hours per week during internship
- Strong analytical skills
- Effective communication and teamwork skills
Job Qualifications
- Completion of a Bachelor's degree
- Current enrollment in a Master's degree program from an accredited college or university in business or public administration or a closely related field
- Proficiency in Microsoft Suite including Excel, Word, and PowerPoint
- Experience with Power BI, SQL, and Python
- Experience working with large data sets and conducting analysis to provide recommendations
- Relevant coursework or training in sustainability, environmental studies, or energy programs or experience working in the public sector
Job Duties
- Analyze data from existing programs and pilot programs to evaluate effectiveness and prepare reports
- Propose and design new analyses to gain new insights into program operations and develop strategies to increase program participation
- Review, track, and quality control applications and incentive payouts
- Coordinate with billing services provider to issue payouts for program participation
- Audit consultant interactions with customers/applicants to ensure rapid response times and satisfactory customer service
- Monitor budgets, log invoices, analyze burn rates, and estimate upcoming costs for program tracking
- Monitor data dashboards on CRM to closely track program performance metrics
- Compile program portfolio reports on a regular basis and circulate to team, highlighting recent trends and changes
- Routinely upload programs data files and troubleshoot as needed
- Monitor and edit Power BI dashboards from data available in the database to find new trends in programs data
- Update dashboards and slides for routine presentations of program performance and impacts
- Work with marketing and programs equity lead to design customer feedback campaigns and analyze feedback to recommend program changes and improvements
- Represent the programs team at community events and guide interested residents and businesses through the benefits and application processes of customer programs
Job Qualifications
Experience
Entry Level (1-2 years)