Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $81,900.00 - $136,500.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Life insurance
Disability insurance
Job Description
United Airlines is a globally recognized leader in the airline industry, committed to connecting people and uniting the world with safety, reliability, and efficiency at its core. As one of the largest airlines, United Airlines operates an extensive network that spans continents, providing passengers with exceptional air travel experiences and innovative solutions. The company prides itself on its culture of excellence, continuous improvement, and dedication to employee development, placing a strong emphasis on pioneering technologies and next-level training programs across its operations. United Airlines' Flight Operations team plays a vital role in this mission, hiring, training, qualifying, and supporting the... Show More
Job Requirements
- Bachelor's degree or 4 years of relevant work experience in aviation/aeronautics, business, engineering, communications, or related field
- 4 years of airline/aviation business experience, or related field
- knowledge of Aviate program to ensure alignment and consistency across all stakeholders and Aviate initiatives
- project management experience
- excellent presentation delivery skills
- strong organization skills and multitasking abilities
- ability to work well in a highly collaborative and fluid work environment
- experience communicating, facilitating, or presenting to large audiences and key stakeholders
- knowledge of project management tools and techniques
- strong communication, multitasking, and analytical skills
- project management capabilities
- ability to coordinate inter-departmentally
- strategic thinking and problem-solving skills
- ability to listen, assess, identify resources, and communicate solutions
- legal authorization to work in the United States without sponsorship
- successful completion of interview
- reliable and punctual attendance
Job Qualifications
- Bachelor's degree or 4 years of relevant work experience in Aviation/Aeronautics, Business, Engineering, Communications, or related field
- 4 years of airline/aviation business experience, or related field
- knowledgeable of Aviate program to ensure alignment and consistency across all stakeholders and Aviate initiatives
- project management experience
- excellent presentation delivery skills
- organization skills and multitasking abilities
- must work well in a highly collaborative and fluid work environment
- communicating, facilitating, or presenting to large audiences and key stakeholders
- has knowledge of project management tools and techniques
- possesses solid communication, multitasking, & analytical skills as well as project management capabilities
- able to coordinate inter-departmentally
- ability to think strategically and recommend solutions to identified problem
- able to listen, assess and identify appropriate resources and communicate the solution
- must be legally authorized to work in the United States for any employer without sponsorship
- successful completion of interview required to meet job qualification
- reliable, punctual attendance is an essential function of the position
Job Duties
- Strategy and program design
- lead strategic efforts to identify and improve programs aligned with defined team objectives
- support Sr Manager in strategy, KPI, objective, and goal creation and implementation
- lead cross-functional collaboration between Pilot Hiring, UAX Commercial, Human Resources, and other internal stakeholders to drive seamless execution of pilot pathway programs, while identifying and resolving operational inefficiencies through structured project management and continuous process improvement
- manage key program components to support the needs of Aviate and the Military program, including the Aviate Coaching and Development program, Aviate Leave of Absence and employee program, participant compliance and offboarding, travel privileges, and customer support (e.g., HelpHub and ServiceNow)
- determine data and sources for analysis and reporting
- conduct, interpret, and utilize data analysis to assess program performance, areas of opportunity, forecast future needs, and influence strategic decisions
- develop effective reporting and visualizations to meet program needs
- serve as the subject matter expert for all technology platforms supporting the Aviate and Military Pathway Programs, including My Aviate, Salesforce, Foundry, and Azure DevOps (ADO), ensuring systems are leveraged effectively to drive program success and scalability
- utilize technology to support and enhance participant, prospective, partner, and United stakeholder needs and experiences
- create dashboard and forecast models to support strategic decision making
- coordinate and manage efforts to identify and analyze participant performance for areas of opportunity
- create and oversee implementation of recommendations to implement development opportunities or policy updates to improve participant preparedness and performance at UAL
- support Aviate engagement efforts by providing insights, industry trend analysis, and program data to inform innovative engagement strategies and drive pilot pipeline success
- serve as the relationship manager for UAX and 135 partner organizations, fostering strong partnerships, providing performance reporting and data-driven insights
- develop and maintain comprehensive documentation and program reporting to support stakeholder evaluations and presentations
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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