Program Manager of Study Abroad Outreach & Operations
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Life insurance
Dental Insurance
Vision Insurance
flexible spending accounts
Retirement Options
Paid holidays
wellness benefits
tuition exemption
Training and development opportunities
Employee Discounts
Job Description
Louisiana State University (LSU) is a world-renowned public research university located in Baton Rouge, Louisiana. Known for its commitment to academic excellence, innovation, and global engagement, LSU is dedicated to fostering educational opportunities and preparing students to become global citizens. As part of its initiatives to expand international education, LSU's Office of Global Engagement plays a pivotal role in promoting study abroad programs, facilitating cross-cultural experiences, and enhancing the university's global connections. The Office of Global Engagement, particularly the Study Abroad Program under the leadership of the Director of Study Abroad, strives to maximize student participation in international education through... Show More
Job Requirements
- Bachelor's degree with three years of related experience
- Experience with Terra Dotta system administration and integration
- Proven record of collaboration with faculty and campus partners
- Valid U.S. work authorization at time of hire
- Ability to attend professional international education conference or site visit annually
- Compliance with institutional policies and FERPA
- Successful completion of pre-employment background check
Job Qualifications
- Bachelor's degree with three years of related experience
- Demonstrated experience with Terra Dotta system administration and integration
- Proven record of collaboration with faculty and campus partners
- Master’s degree with five years of direct experience in international education and study abroad advising preferred
- Experience developing and managing outreach campaigns and event programming preferred
- Ability to build effective partnerships with faculty, staff, students, and external stakeholders preferred
- Demonstrated cross-cultural communication skills and international experience preferred
- Strong analytical, decision-making, and problem-solving skills
- Excellent communication, interpersonal, and organizational skills
- Detail-oriented with the ability to manage multiple priorities
Job Duties
- Coordinate and implement study abroad fairs, information sessions, orientations, re-entry workshops, and recognition ceremonies
- Manage event logistics including scheduling, venues, catering, vendor contracts, technology support, and staffing
- Assist the Director of Study Abroad in developing event budgets, timelines, and checklists
- Create and implement event marketing strategies using print, digital, email, and social media campaigns
- Ensure consistent branding and messaging in collaboration with the Director of Study Abroad
- Partner with faculty, student groups, and campus offices to expand visibility and participation
- Engage returned study abroad students in panels and peer-to-peer outreach
- Coordinate with external providers and international partners for event participation
- Track attendance, evaluate impact through surveys, and prepare reports with recommendations
- Align event programming with LSU’s global engagement and internationalization priorities
- Serve as primary administrator for Terra Dotta, overseeing configuration, updates, and troubleshooting
- Manage user roles, permissions, and security settings to ensure compliance with FERPA and institutional policies
- Develop and maintain online applications, program brochures, workflows, and automated processes
- Monitor system performance, coordinate upgrades, and liaise with Terra Dotta support
- Oversee collection, storage, and reporting of student, faculty, and program data
- Generate statistical reports for institutional assessment and reporting
- Ensure accurate data integration with Workday and other campus systems
- Stay current on Terra Dotta enhancements and best practices through professional development
- Develop and maintain an efficient application process including student forms, approvals, pre-departure requirements, reports and surveys
- Assist Director of Study Abroad in developing and editing user guides and FAQs
- Streamline communications using Terra Dotta automations and advisor templates
- Collaborate with academic departments and program directors to maintain accurate program listings and brochures
- Ensure compliance and consistency in program documentation and shared office resources
- Train staff and student workers on Terra Dotta and study abroad processes
- Provide ongoing technical and procedural support to end-users
- Work with IT, Registrar, Admissions, and other offices to ensure system integration and policy alignment
- Maintain up-to-date transfer credit and drop/add procedural information from academic advisors
- Represent Study Abroad on committees and events related to technology and data systems
- Attend at least one professional international education conference or site visit annually
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in:
Nearby Cities
Jobs By Filter