program manager, Go-To Coffeehouse Operations & Implementation Canada
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $130,300.00 - $217,400.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
basic life insurance
supplemental life insurance
short-term disability
long-term disability
Paid parental leave
family expansion reimbursement
Paid vacation
Sick Time
Paid holidays
Personal Days
401(k) retirement plan
employer match
Discounted company stock program
Equity program (Bean Stock)
Incentivized emergency savings
Financial well-being tools
Tuition coverage
student loan management resources
access to educational opportunities
backup care
Job Description
Starbucks Coffee Company is a renowned global coffeehouse chain known not only for its premium coffee but also for its commitment to fostering community connections and developing extraordinary leaders. Since its inception, Starbucks has set out to be a different kind of company, celebrating the rich traditions of coffee while cultivating a unique customer experience centered around connection and service. With stores across Canada and worldwide, Starbucks continues to innovate and grow, always putting its partners (employees) and customers at the heart of its operations. Starbucks is recognized for creating vibrant work environments where partners feel valued, empowered, and supported... Show More
Job Requirements
- Bachelor's degree preferred
- Experience driving strategic initiatives and operational execution in large, matrixed organizations
- Experience leading complex, cross-functional programs with measurable business impact
- Proven ability to influence stakeholders and drive alignment across teams
- Experience navigating ambiguity and owning outcomes from planning through execution
- Strong business acumen and ability to connect program goals to broader organizational strategy
- Demonstrated ability to build collaborative relationships and foster team effectiveness
Job Qualifications
- Proven ability to influence stakeholders and drive alignment across teams
- Experience driving strategic initiatives and operational execution in large, matrixed organizations
- Experience leading complex, cross-functional programs with measurable business impact
- Strong business acumen and ability to connect program goals to broader organizational strategy
- Demonstrated ability to build collaborative relationships and foster team effectiveness
- Bachelor's degree preferred
Job Duties
- Determine why and how multiple projects focus on strategic alignment
- Drive holistic strategy, orchestration, and delivery
- Apply strategic thinking across a broad scope of initiatives
- Oversee and orchestrate programs spanning multiple related projects
- Drive program strategy to ensure alignment with business goals and outcomes
- Manage interdependencies across projects
- optimize and prioritize resource allocation across programs
- Keep portfolio leadership informed to support strategic prioritization and governance across the organization
- Lead stakeholder communication and change management
- ensure alignment and accountability through clear RACI modeling
- Communicate program updates and outcomes to stakeholders at all levels, providing visibility into progress, risks, and impact
- Prioritize change plans with tools, expectations, and feedback loops to land initiatives successfully
- Define and document program requirements by translating operational needs into clear, actionable briefs
- Collaborate with cross-functional teams to ensure coffeehouse solutions are efficient and enhance the partner experience
- Establish clear goals, timelines, and success metrics for each initiative, ensuring transparency and accountability throughout the program lifecycle
- Ensure partner-centric design and implementation by incorporating feedback from store teams and field leaders into program development and execution
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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