Job Overview
Employment Type
Full-time
Hourly
Compensation
Type:
Hourly
Rate:
Exact $31.83
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Tuition Assistance
Employee wellness programs
hybrid work model
Job Description
Yale University, located in New Haven, Connecticut, is a prestigious Ivy League institution renowned globally for its commitment to academic excellence, innovative research, and fostering a vibrant community. With a rich history dating back to 1701, Yale continues to uphold its mission of contributing to a better tomorrow through education, scholarship, and service. The university is deeply integrated with its local community and offers a diverse, inclusive workplace environment, thereby ensuring that individuals from various backgrounds can thrive and bring their unique talents to contribute meaningfully.
The Yale Alumni Association (YAA) plays a vital role in maintaining and strengthening the... Show More
The Yale Alumni Association (YAA) plays a vital role in maintaining and strengthening the... Show More
Job Requirements
- High school level education with six years of related work experience including four years in the same job family at next lower level
- Or four years of related work experience and an Associate degree
- Or little or no work experience with a Bachelor degree in a related field
- Commitment to maintaining strict confidentiality
- Ability to work with sensitive information
- Ability to initiate and complete tasks with minimal supervision
- Strong attention to detail
- Ability to prioritize and meet deadlines
- Excellent interpersonal and communication skills
- Proficiency with Microsoft Office applications especially Excel
- Ability to learn and use new IT tools and databases
Job Qualifications
- Strong interpersonal skills with commitment to an inclusive workplace
- Strong oral and written communication skills ensuring thorough and helpful communications
- Ability to provide excellent customer service via phone email and in person
- Demonstrated organizational skills with strong attention to detail and ability to analyze information
- Ability to prioritize work juggle competing priorities and meet deadlines
- Demonstrated initiative and ability to learn new skills
- Ability to work collaboratively and contribute to team objectives
- Advanced proficiency with Microsoft Office particularly Excel
- Ability to master new IT tools including alumni CRM database Hopper financial and HR system Workday and AI platforms
- Knowledge of Yale University organization and alumni programs preferred
- Familiarity with alumni database Hopper or similar CRM preferred
- Experience with social media in a professional environment and graphic design software such as Canva preferred
Job Duties
- Provide logistical support for regional club programming including scheduling materials and logistics for staff travel and alumni events
- Support club initiatives including Yale Book Award webinars club volunteer recognition faculty talks volunteer recruitment research and Yale-Harvard Game pep rally
- Provide customer service registration processing attendance reports web updates and other support for events
- Draft promotional communications and social media content for programs and events
- Prepare test and edit broadcast email communications
- Manage correspondence in departmental email account and schedule conference calls
- Format lists for attendance and engagement activities review lists and reports for completeness and errors
- Maintain team updates in project management software
- Manage volunteer roles and upload event reports to alumni database
- Complete administrative office tasks including ordering office supplies
- Provide financial support including submitting invoices purchase orders contracts reimbursements and processing purchasing card transactions
- Provide administrative support to other YAA units as needed
- Oversee and coordinate program activities establish procedures and systems
- Serve as principal source of information on policies and programs
- Process and monitor expenses ensuring budget adherence and prepare budget drafts
- Compose substantive correspondence and reports and compile data
- Provide editorial support and proofread material
- Coordinate activities of support staff
- Ensure compliance with University Federal and State guidelines
- Perform other assigned duties
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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