Program Coordinator - Senior Programs

Mesquite, TX, USA|Travel, Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $20.00 - $22.00

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Professional development opportunities

Employee wellness programs

Flexible work schedules

Job Description

The North Texas Food Bank (NTFB) is a prominent nonprofit organization dedicated to alleviating hunger and food insecurity across a 12-county service region in North Texas. Established to provide vital resources to individuals and families facing food challenges, NTFB operates a broad range of programs aimed at distributing nutritious food, educating communities on nutrition, and collaborating with partner agencies to maximize outreach and impact. The organization is committed to maintaining high standards of service delivery, ensuring compliance with federal, state, and internal regulations, and fostering strong community relationships to better serve vulnerable populations.

As a Program Coordinator for ... Show More

Job Requirements

Associate's degree in social services or related field preferred, or equivalent work experience
minimum one year of administrative or customer service experience preferably in nonprofit industry
strong client satisfaction focus
excellent communication skills
ability to work independently and in teams
intermediate Microsoft Office skills
ability to meet deadlines and manage paperwork efficiently
self-starter and detail-oriented
compliance minded
ability to work in fast-paced environment
bilingual English/Spanish preferred
reliable transportation with valid driver's license and insurance for travel within 12-county service area

Job Qualifications

Associate's degree in social services or related field preferred, or equivalent work experience
one year of administrative or customer service experience preferably within the nonprofit industry
strong client satisfaction and customer service orientation
excellent written, verbal, and interpersonal communication skills
experience working with diverse populations in low-income communities
ability to work independently and collaborate across departments
intermediate proficiency with Microsoft Office applications
ability to meet deadlines and manage paperwork efficiently
detail-oriented and compliance minded
experience in fast-paced environments
bilingual (English/Spanish) preferred

Job Duties

Facilitate CSFP distributions via direct distribution, DoorDash delivery, and/or agency drop sites as assigned
research community needs and resources utilizing data to inform strategy
conduct regular site visits, create orders, coordinate with Operations Team, and resolve order fulfillment issues
maintain and build relationships with site coordinators and other relevant stakeholders ensuring program standards and compliance at all sites
address neighbor/stakeholder inquiries by researching root causes impacting food distribution to ensure resolution and satisfaction
enroll program participants, track participation, and regularly update program records in Link2Feed
perform general administrative functions including answering neighbor and stakeholder communications, processing CSFP applications, tracking inventory, creating and updating flyers and calendars, and printing distribution materials
educate seniors on the benefits of CSFP/PAN and certify qualified individuals while referring non-eligible persons to alternative resources
create, maintain, update, and distribute program documents, agreements, and trainings in coordination with the Quality team
represent NTFB Programs at community events, coalitions, donor and media meetings
update processes, resolve operational challenges, and collaborate within and beyond the CSFP team focusing on continuous improvement
perform other tasks and duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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