Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $57,620.00 - $74,186.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Employee assistance program
Public sector pension
Job Description
The Milwaukee Public Library (MPL) is a vital institution within the City of Milwaukee, dedicated to fostering education, literacy, and community engagement through its diverse range of services and programs. As a municipal public library system, MPL serves a broad and varied population, providing access to information resources, technology, and learning opportunities. The library is committed to delivering exceptional customer service and cultivating a welcoming environment for all patrons. MPL strives continuously to improve its operations and outreach, adapting to the evolving needs of the community it serves.
This particular opportunity is designated for current City of Milwaukee employees, ref... Show More
This particular opportunity is designated for current City of Milwaukee employees, ref... Show More
Job Requirements
- Regular status as a City of Milwaukee employee having successfully completed a probationary period for a civil service position or status in a fixed-term position
- four years of administrative support experience coordinating clerical assignments
- ability to stand, walk, stoop, push, and pull
- ability to lift objects up to 10 lbs regularly
Job Qualifications
- Regular status as a City of Milwaukee employee with completed probationary period
- four years of administrative support experience coordinating clerical assignments
- proficiency in business software applications such as Microsoft Word, Outlook, and Excel
- knowledge of office procedures and terminology
- strong customer service and interpersonal skills
- ability to work independently and collaboratively
- ability to organize, prioritize, and maintain accuracy and high quality in work
- excellent telephone and office etiquette
Job Duties
- Serve as the primary contact for scheduling requests
- schedule system-wide meeting rooms and Centennial Hall for both the public and staff
- determine eligibility for scheduling by verifying payment, checking online sources, and consulting with MPL managers and executive team members
- coordinate and manage partner and City of Milwaukee departmental events held in MPL spaces
- publish public-facing events to the library's online event calendar
- maintain policies, procedures, and documents related to meeting spaces
- maintain room, location, equipment, and reservation settings and fees within scheduling software
- independently provide administrative support to the MPL system using various business software
- prepare library program contracts
- compose, correct, prepare, and distribute letters, reports, and procedures
- maintain and enter data in MPL databases and office electronic files
- work on large team projects including scanning and filing electronically
- serve as the primary receptionist and telephone operator for Executive, Business, and Human Resources Offices
- maintain office supply room, including ordering supplies and making service calls
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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