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TikTok

Product Operations Manager (LLM) - TikTok Minor Safety (San Jose)

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $88,000.00 - $202,667.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401(k) savings plan
Paid parental leave
Short-Term Disability coverage
long-term disability coverage
Life insurance
wellbeing benefits
Paid holidays
paid sick days
Paid Personal Time Off

Job Description

TikTok is a leading global platform that specializes in short-form mobile video content. With its mission to inspire creativity and bring joy to users around the world, TikTok has rapidly become a cultural phenomenon and a central social hub for millions worldwide. The company operates major offices in Los Angeles and Singapore, alongside several other key cities such as New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo, making it a truly global enterprise. TikTok prides itself on fostering a diverse and inclusive workplace, where creativity, innovation, and different perspectives are highly valued. This diversity helps drive the... Show More

Job Requirements

  • Bachelor's degree or above
  • Minimum 1 year of product management experience in recommendation system or LLM fields
  • Knowledge of large language models and their API interactions
  • Strong analytical skills to identify and solve problems in model operation
  • Ability to collaborate effectively with cross-functional teams
  • Good communication skills
  • Willingness to continuously iterate and improve processes

Job Qualifications

  • Bachelor's degree or above
  • At least 1 year of product management work experience in recommendation system or LLM related fields
  • In-depth knowledge of popular LLMs
  • Understand how to interact with LLMs through APIs, fine-tune them for specific tasks, and optimize their performance
  • Strong analytical and critical-thinking abilities
  • Strong collaboration skills to work closely with different teams
  • Familiarity with trust and safety or content governance is preferred
  • Knowledge of content governance principles
  • Experience working with recommendation algorithms is a plus

Job Duties

  • Own the product operation of TikTok Content Ecosystem’s large model data pipeline including pipeline architecture, data collection, quality assurance, and policy alignment
  • Design and implement workflows that enable LLMs to ingest, learn, and apply content moderation rules, continuously iterating to improve accuracy and coverage across multiple languages and content categories
  • Collaborate with recommendation algorithm, Trust & Safety, Policy, and R&D teams to ensure model outputs meet content governance standards and production-level requirements
  • Analyze model sample production and operation data to identify issues and develop effective solutions
  • Coordinate cross-functional teams to share ideas and align goals related to model sample production and operation
  • Monitor and improve the quality of LLM outputs for safety and compliance
  • Ensure alignment of data pipeline processes with external regulations and internal policies

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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