Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Type:
Hourly
Rate:
Range $15.00 - $20.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
flexible schedule
employee discount
Retirement Plan
Job Description
Rivian is a pioneering electric vehicle manufacturer dedicated to creating emissions-free Electric Adventure Vehicles designed to keep the world adventurous forever. Focused on innovation and sustainability, Rivian targets outdoor enthusiasts and those who appreciate cutting-edge technology that contributes to environmental preservation. The company is committed to challenging conventional norms by constantly exploring new solutions, encouraging curiosity, and fostering a culture of courage and resilience. With a team drawn from diverse backgrounds but united by a shared appreciation for the outdoors and the environment, Rivian is rapidly evolving as a leader in the electric vehicle industry.\n\nThe role of Field Sales Advisor... Show More
Job Requirements
- High school diploma or GED required
- Must be at least 21 years of age
- Proven track record in a high-velocity sales cycle in a commission-based environment
- Experience working in a fast-paced, dynamic start-up environment
- Proficient in CRM systems, preferably Salesforce
- Strong written and verbal communication skills
- Flexibility to work nights, weekends and holidays
- Willingness to travel for events and new market launches
- Proficient with Microsoft Office or Google Workspace
- Comfortable operating large vehicles and conducting demo drives
- Ability to work both independently and in a team
- Valid driver’s license with clean driving record
- Ability to obtain local sales licenses if required
- Physical ability to stand, walk, and lift up to 50 lbs
- Strong understanding of written and spoken English
- Energetic and engaging customer interaction skills
- Resilience and critical thinking
- Multitasking and adaptability skills
- Excellent written and verbal English communication
- Ability to learn quickly and thrive in fast-paced environment
Job Qualifications
- Preferred 4+ years experience in sales, retail, hospitality or similar fields highly preferred (top tier, premium brands, direct to consumer models, commission-based environments and/or automotive experience a plus)
- At least 21 years of age
- High school diploma or GED required
- Proven track record in a high-velocity sales cycle, from prospecting to closing, in a commission-based environment
- Experience succeeding in a face-paced, dynamic start up environment with continuous iteration and changes
- Experience using CRM systems (Salesforce preferred)
- Strong communication and collaboration skills (written and verbal)
- Ability to work a flexible schedule to support customers on nights, weekends and/or holidays
- Ability and willingness to travel as needed to support events, new market launches, etc
- Working knowledge of Microsoft Programs (Word, Excel, PowerPoint, Teams) or Google Workspace with the ability to learn new tools quickly
- Comfortable operating large, high performance vehicles and conducting demo drives with customers
- Ability to work effectively both in a team and independently
- Must have a valid driver’s license in the state/province of residence that you will be driving/operating a vehicle (or state that you are commuting daily to/from). No drug or alcohol related driving incidents in the last 3 years
- No more than 1 serious moving violation in the last 3 years
- No driving related suspensions or revocation of Driver License within a 3-5 year period
- Will be subject to continuous Motor Vehicle Record (MVR) monitoring
- Ability to obtain and maintain local sales licenses if applicable in your state/province
Job Duties
- Consistently achieve or exceed monthly and quarterly sales targets and other key performance indicators such as demo drive volume, pipeline management, sales conversion, take rate on trade-ins and financial solutions, customer satisfaction and NPS
- Ensure customer experience at your location(s) is best-in-class: authentic, engaging, educational and aligned with Rivian’s core values and culture
- Engage and qualify Rivian customers and identify their unique needs to create personalized and memorable experiences that drive conversion and customer satisfaction
- Maintain and share your in-depth knowledge of our products and services, features and benefits, and community stories to effectively guide customers in their decision-making process when considering Rivian
- Build and manage a healthy sales pipeline by establishing positive, long-term relationships with customers via high touch, responsive service
- Engage and support customers through order confirmation, following up across various stages of the sales process to drive conversion through the funnel and increase customer satisfaction, repeat business and referrals
- Host and support a variety of retail activations and experiential events to generate demand and connect with the broader Rivian community
- Study and solicit customer feedback to understand and solve for customer pain points and opportunities for continuous improvement
- Stay up to date on auto and EV competitive landscape and trends to keep a close pulse on what customers are considering and effectively build value in our products and overcome objections to purchase
- Share success strategies, best practices and continuous feedback with teammates to cultivate a culture of learning and winning together built on trust
- Perform keyholder location opening and closing duties and ensure policy and procedure are followed
- duties include completing operational checklists, leading team huddles, and writing daily business recaps
- Support and motivate fellow team members by providing clear direction and feedback
- Resolve customer escalations in the moment and promptly cascade outstanding issues to the appropriate teams
- Communicate business trends and data to the leadership team with recommendations regarding areas of opportunity
- Pay close attention to customer sentiment and the quality of the service provided
- coaching for exceptional performance
- Take on additional projects, duties and assignments as required and/or by request from sales leadership
OysterLink focuses on restaurant and hospitality jobs.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: