Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
Employee wellness programs
Job Description
This opening is with a well-established golf course pro shop that values excellence in both operations and customer service. The pro shop is an essential hub for golf enthusiasts, providing merchandise, services, and support to enhance their overall golfing experience. The company is committed to maintaining high standards of professionalism and customer satisfaction, reflecting the premium nature of the golf course and its facilities. Whether you are a seasoned professional in retail operations or someone with a passion for golf and customer service, this role offers an exciting opportunity to contribute to a prestigious sporting environment. The position is full-time... Show More
Job Requirements
- High school diploma or equivalent
- minimum of 2 years experience in retail operations or related field
- proficiency with point-of-sale systems
- strong customer service skills
- ability to manage and supervise staff
- good organizational abilities
- basic understanding of financial processes
- ability to work flexible hours including weekends and holidays
Job Qualifications
- High school diploma or equivalent
- experience in retail operations or customer service preferably in a golf or sporting environment
- strong organizational and multitasking skills
- excellent communication and interpersonal abilities
- ability to train and manage a team effectively
- knowledge of point-of-sale systems and inventory management
- basic financial acumen
- proficiency in marketing and promotional activities
- problem-solving skills
- ability to maintain a professional and welcoming environment
Job Duties
- Overseeing the pro shop's daily activities including opening and closing procedures
- managing transactions scheduling tee times and handling customer inquiries using the point-of-sale system
- assisting with and overseeing inventory control including ordering stocking and maintaining merchandise
- organizing displays managing special orders and ensuring the shop is appealing to customers
- helping with planning preparation and execution of tournaments and golf-related events
- collecting fees processing payments and managing financial reports related to the pro shop
- assisting with marketing efforts to promote the pro shop and its offerings
- providing excellent customer service interacting with members and guests and addressing inquiries and complaints
- recruiting hiring training and supervising pro shop staff including scheduling and payroll
- ensuring staff are properly trained on procedures products and customer service expectations
- ensuring the pro shop is clean organized and inviting to customers
- collaborating with other golf course departments such as food and beverage and outside services
- enforcing golf course rules and policies
- assisting with special projects and tasks as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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