Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.25 - $18.75
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Employee assistance program
work-life balance initiatives
Job Description
The hiring organization for this position is a reputable provider of residential care, committed to fostering a secure, welcoming, and compassionate environment for residents, visitors, and staff alike. This company emphasizes compliance with all applicable state, federal, and accreditation regulations to ensure the highest standards of care and operational excellence. Their commitment to staff development and ethical practices is reflected in their adherence to a comprehensive Employee Information Guide, corporate compliance policies, and ongoing training requirements such as Compliance, Privacy, Security, and HIPAA. They maintain a positive workplace culture that values respect, dignity, and collaboration among employees, residents, and their... Show More
Job Requirements
- Must have high school diploma or equivalent
- minimum 6 months of general office work experience focusing on customer service
- good communication skills
- good comprehension skills
- strong computer skills including Microsoft Office
- ability to quickly learn new software
- must be self-directed
- excellent organizational skills
- ability to manage multiple tasks concurrently
- strong motivational skills
- high emotional intelligence quotient (EQ)
- ability to speak, read, write and understand English
Job Qualifications
- High school diploma or equivalent
- minimum 6 months of general office work experience with a focus on customer service
- good communication, comprehension, computer and interpersonal skills
- proficiency with basic professional computer software including Microsoft Office suite and Windows
- ability to learn new software systems quickly
- self-directed with excellent organizational skills
- ability to manage multiple tasks and assignments concurrently
- strong motivational skills and high emotional intelligence quotient (EQ)
- ability to speak, read, write and understand English
Job Duties
- Answers phones according to facility policy, takes and relays messages for managers and staff
- screens calls
- greet residents, visitors and staff and helps with their needs in a professional and compassionate manner
- maintains work area to ensure a welcoming environment that is clean and sanitary
- restock supplies, refreshments, point of sale items, collateral, etc. as applicable
- provides directions to residents, visitors, and staff making connections with the correct responsible party as needed
- assists with tasks as assigned such as tracking facility keys and managers' schedule
- processes work orders/IDTs and ensure they are given to correct department
- performs clerical functions such as computer data entry, sorting and filing
- processes incoming and outgoing mail
- assists with resident requests as needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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