Job Overview
Compensation
Type:
Hourly
Rate:
Range $14.00 - $18.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities
Job Description
The hiring organization is a healthcare center committed to providing exceptional service and care to its residents and visitors. This center prides itself on fostering a welcoming and compassionate environment where patients, their families, and all visitors feel valued and supported from the moment they enter the facility. As a vital point of contact for individuals visiting or interacting with the center, the establishment emphasizes professionalism, warmth, and efficiency in every aspect of its operations. The culture encourages team collaboration, continuous learning through staff meetings and training, and the utmost respect for privacy and confidentiality regarding the center's residents. Show More
Job Requirements
- High school diploma or equivalent
- previous experience in customer service or administrative role preferred
- effective communication skills
- proficiency with computers and office equipment
- ability to maintain confidentiality and adhere to privacy standards
- strong organizational skills
- ability to work independently and in a team
- willingness to complete mandatory training and participate in meetings
Job Qualifications
- Outgoing and friendly demeanor
- ability to communicate comprehend understand and write messages and follow directions
- excellent verbal and written communication skills
- knowledge of business office machines
- computer skills with word processing software knowledge
- able to work with minimal supervision
- detail oriented
- professional appearance and demeanor
- confidence when interacting with a variety of people
Job Duties
- Creates warm welcoming lobby environment by addressing visitors by name and learning about them
- answers phones with cheerful warm greeting
- makes collection calls as instructed to proactively prevent accounts from becoming delinquent
- answers basic center and business office questions escalates as needed to appropriate person
- assists with daily candidate interview schedules greets all incoming candidates and routes them to appropriate person for interview or the center's Director of Human Resources
- processes and distributes the center's incoming and outgoing mail
- accepts and handles payments at desk in accordance with policy and procedures
- maintains the center's Patient Fund Petty Cash box
- prepares copies and mails administrative correspondence
- assists with inventory and ordering of office supplies
- maintains business office filing
- follows emergency protocol
- maintains the confidentiality of all residents' records
- reports all instances of abuse or neglect or other concerns to management
- attends and participates in orientation training and in-service education and staff meetings
- ensures all mandatory training is completed on time
- performs other duties as necessary for the successful operation of the center
Job Qualifications
Experience
No experience required
Job Location
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