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Marathon Health

PRN Medical Receptionist - Charlotte, NC

Job Overview

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Employment Type

Temporary
Hourly
Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $20.00 - $23.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
competitive pay
employee recognition programs
Professional development opportunities
inclusive work environment

Job Description

Marathon Health is a prominent healthcare provider in the United States specializing in delivering advanced primary care services. Serving around 2.5 million eligible patients, Marathon Health operates through a robust network of approximately 630 employer and union-sponsored clients. With over 680 health centers spread across 41 states, the company ensures access to a wide range of comprehensive healthcare services including advanced primary care, mental health support, occupational health, musculoskeletal services, and pharmacy offerings. The company also embraces modern healthcare delivery methods by providing virtual primary care and mental health services accessible across all 50 states.

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Job Requirements

  • High school diploma or general education degree (GED) required
  • 1-3 years of related professional experience in a medical office environment or equivalent combination of education and experience
  • proficiency in the use of an electronic medical record system
  • prior experience with ECW strongly preferred
  • ability to maintain confidentiality and handle sensitive patient information
  • excellent communication and interpersonal skills
  • strong organizational skills and attention to detail

Job Qualifications

  • High school diploma or general education degree (GED) required
  • 1-3 years of related professional experience in a medical office environment or equivalent combination of education and experience
  • associate degree in healthcare or a related field preferred
  • proficiency in the use of an electronic medical record system
  • prior experience with ECW strongly preferred

Job Duties

  • Welcomes patients and visitors by greeting them, in person or on the telephone
  • answering and/or referring inquiries
  • optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone
  • keeps patient appointments on schedule by notifying provider of patient's arrival
  • reviewing service delivery compared to schedule
  • reminding provider of service delays
  • comforts patients by anticipating patients' anxieties and answering questions
  • ensures availability of treatment information for the provider by filing and retrieving patient records
  • maintains patient accounts by obtaining, recording, and updating personal and financial information
  • may complete prior authorization paperwork for insurance, fax communications for referrals, or perform similar administrative duties
  • maintain front reception area in a clean and professional looking manner
  • may also be responsible for stocking and re-stocking office equipment and work with delivery services to manage outgoing and incoming deliveries
  • assist medical assistants with electronic medical record (EMR) data entry by entering patient information and other information as required
  • may scan and upload forms as necessary
  • maintain confidentiality of patients and their records
  • perform other duties as assigned or required

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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