PRN Front Desk Receptionist at Mount Pleasant Outpatient Surgical Center
Job Overview
Employment Type
Temporary
Hourly
Compensation
Type:
Hourly
Rate:
Range $14.00 - $18.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee wellness programs
Flexible Schedule
Professional development opportunities
Job Description
Novant Health is a leading healthcare provider committed to delivering exceptional medical services and improving the health and well-being of the communities it serves. With a focus on diversity and inclusion, Novant Health fosters a collaborative and supportive work environment where the unique strengths and talents of each team member are valued and leveraged. This ensures the organization remains strong and capable of offering remarkable healthcare to patients, families, and communities across various locations. Novant Health embraces the principles of equal opportunity employment, welcoming applicants from all backgrounds and group dynamics to pursue fulfilling career opportunities within the organization.
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Job Requirements
- High school diploma or GED required
- completion of a medical office assistant program preferred
- two years of experience in customer service preferred
- medical office experience preferred
- ability to handle front office processes in an outpatient surgical center
- strong customer service skills
- proficiency in scheduling and insurance verification procedures
Job Qualifications
- High school diploma or GED
- completion of a medical office assistant program preferred
- two years of experience in customer service preferred
- medical office experience preferred
- strong interpersonal skills
- proficiency with electronic health systems
- good communication abilities
- attention to detail
Job Duties
- Greet patients entering the physician practice
- answer office phones, schedule appointments, confirm appointments, and reschedule as necessary
- check in patients, collect accurate patient demographics, enter data into the electronic system, and verify insurance information
- assist in checking out patients, including processing referrals and scheduling follow-up appointments
- collect co-pays and post charges
- handle charge entry and patient balance processing
- distribute information to patients regarding office policies, procedures, and general information about the practice
- explain and enroll patients in the patient portal
- perform additional responsibilities as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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