Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $17.00
Work Schedule
Standard Hours
Benefits
Medical
Dental
Vision
Paid Time Off
401k Retirement Plan
Life insurance
Team Member Assistance Program
Job Description
Distinctive Living is a reputable inspired living community located in St. Petersburg, FL, dedicated to offering a warm and welcoming environment for its residents and their families. With a passionate commitment to personal and professional growth, Distinctive Living fosters a culture where team members feel valued, inspired, and motivated to realize their full potential. The community aims to create an atmosphere that supports, nurtures, and diligently cares for its employees and residents alike, emphasizing high standards of service and a strong sense of belonging. As an employer, Distinctive Living offers comprehensive benefits including medical, dental, and vision coverage, paid time... Show More
Job Requirements
- High school diploma or equivalent required
- must have six months of experience in a receptionist role or similar function
- experience with Microsoft Word and Excel preferred
- excellent verbal and written communication skills
- able to communicate verbally in person and over the phone
Job Qualifications
- High school diploma or equivalent
- six months of experience in a receptionist role or similar function
- experience with Microsoft Word and Excel preferred
- excellent verbal and written communication skills
- able to communicate verbally in person and over the phone
Job Duties
- Proactively assist residents, families, visitors, and employees with questions or problems resulting in a positive experience
- greet all visitors and answer incoming calls in a professional and respectful manner
- monitor entry area for visitors and guests, greet and direct as necessary, answer incoming telephone calls and resident calls, forward and take messages, receive and send packages for residents, assist with residents who request assistance with mailing letters and packages
- manage the lobby, monitor and ensure desk and lobby are clean and neat, create a comfortable, inviting area, assist the activity director and/or others as necessary in promoting activities with residents in the lobby
- connect callers or visiting customers to the appropriate inquiry team member
- respond to inquiries and/or tours when community relations director, executive director and resident care directors are not available
- facilitate experiences/tours of community as needed
- assist in supporting marketing standards and assembling marketing packets as needed
- assist in processing new resident documentation and maintenance of resident files while maintaining confidentiality
- follow and communicate company policies and procedures
- perform other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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