Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $13.00
Work Schedule
Flexible
Benefits
Competitive wages
Access to wages before payday
flexible scheduling
Paid Time Off
Holidays
Health Insurance
Dental Insurance
Job Description
The Conservatory at Champion Forest is a vibrant community operating under the umbrella of Discovery Senior Living, a nationally recognized leader in luxury senior living. Discovery Senior Living stands as one of the top five largest senior housing providers in the United States, boasting over 250 communities across nearly 40 states. With a workforce exceeding 15,000 dedicated employees, the company has built a reputation not only for its expansive footprint but also for its commitment to excellence and a family-first culture. Recognized consistently as a Great Place to Work, Discovery Senior Living continues its rapid growth while maintaining a supportive... Show More
Job Requirements
- High school diploma or GED preferred
- One to three years of customer service experience or training
- Ability to communicate effectively with residents, guests, and team members
- Strong organizational skills
- Ability to manage multiple tasks in a fast-paced environment
- Professional and courteous demeanor
- Must be reliable and punctual
Job Qualifications
- High school diploma or general education degree (GED) preferred
- One to three years customer service experience and/or training
- Or equivalent combination of education and experience
Job Duties
- Carries out telephone answering and reception duties as required
- Takes complete messages with pertinent information and communicates messages to the intended recipient
- Greets residents and visitors
- answers inquiries and gives directions
- Collates brochures for the marketing department
- Prepares meal tickets for team members and family members, tallies meal count sheets for the dining staff
- Updates the resident phone list and roster and move-in and move-out register daily
- Guest and sign-in logs as necessary
- Manages appointments for residents and family members such as but not limited to hairdresser, transportation, etc.
- Maintains and keeps desk and entry area neat and organized
- Organizes, distributes mail to residents, executive director and department coordinators
- Maintains resident forms for miscellaneous credits
- Maintains adherence to all company personnel policies and established operating policies and procedures
- Other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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