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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $14.25 - $18.50
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Paid Time Off
Paid holidays
401(k) plan with Company Match
Employee assistance program
accident insurance
Job Description
TerraBella Senior Living is a distinguished operator of over 20 senior living communities strategically located throughout the Carolinas, Virginia, and Georgia. Our communities encompass more than 1,500 units and provide a broad spectrum of senior living and care options designed to meet diverse needs. We proudly offer an array of services including Active Independent Living, Assisted Living, Memory Care, and short-term Respite Care. Each TerraBella community is dedicated to fostering a vibrant, welcoming environment focused on enhancing the quality of life for all residents through exceptional care, comprehensive amenities, and engaging lifestyle programs.
At TerraBella Windsor Lake, we are curr... Show More
At TerraBella Windsor Lake, we are curr... Show More
Job Requirements
- High school diploma or general education degree (GED) preferred
- One to three years customer service experience and/or training
- or equivalent combination of education and experience
Job Qualifications
- High school diploma or general education degree (GED) preferred
- One to three years customer service experience and/or training
- or equivalent combination of education and experience
Job Duties
- Carries out telephone answering and reception duties as required
- Takes complete messages with pertinent information and communicates messages to the intended recipient
- Greets residents and visitors
- answers inquiries and gives directions
- Collates brochures for the marketing department
- Prepares meal tickets for team members and family members, tallies meal count sheets for the Dining staff
- Updates the Resident Phone List and Roster and Move-In and Move-Out Register daily
- Guest and Sign-In Logs as necessary
- Manages appointments for residents and family members such as hairdresser and transportation
- Maintains and keeps desk and entry area neat and organized
- Organizes and distributes mail to residents, Executive Director and Department Coordinators
- Maintains resident forms for miscellaneous credits
- Maintains adherence to all company personnel policies and established operating policies and procedures
- Performs other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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