Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $22.75 - $34.75
Work Schedule
Flexible
Weekend Shifts
Benefits
competitive salary
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
Colleague hotel discounts
Wellness and education reimbursement
Job Description
Hyatt is a globally recognized hospitality brand known for its commitment to exceptional service, quality accommodations, and memorable guest experiences. As a hospitality giant, Hyatt operates a diverse portfolio of hotels and resorts around the world, including luxury properties that cater to discerning travelers seeking refined comfort and personalized service. Hyatt prides itself on fostering a culture of caring and attentiveness, demonstrated by its dedicated colleagues who ensure that every guest feels valued and well cared for throughout their stay. The company’s reputation for excellence is built on a foundation of collaboration, innovation, and a passion for delivering thoughtful service... Show More
Job Requirements
- Minimum 2 years of leadership experience in luxury hospitality, fine dining, or event operations
- strong working knowledge of Forbes service standards and luxury guest expectations
- proven ability to lead, coach, and develop high-performing teams
- experience with scheduling, payroll oversight, hiring, and performance management
- strong organizational, operational, and financial acumen
- excellent communication, interpersonal, and problem-solving skills
- ability to work a flexible schedule including evenings, weekends, and holidays
- ServSafe and responsible beverage certifications required or obtained upon hire
Job Qualifications
- Minimum 2 years of leadership experience in luxury hospitality, fine dining, or event operations
- strong knowledge of Forbes service standards and luxury guest expectations
- proven ability to lead, coach, and develop high-performing teams
- experience with scheduling, payroll oversight, hiring, and performance management
- strong organizational, operational, and financial acumen
- excellent communication, interpersonal, and problem-solving skills
- ability to work a flexible schedule including evenings, weekends, and holidays
- ServSafe and responsible beverage certifications required or obtainable upon hire
Job Duties
- Lead, coach, and inspire the events team including captains and service professionals
- support hiring, onboarding, training, and performance management
- maintain a positive, professional presence as a visible leader
- oversee execution of all private culinary events including dinners, celebrations, and meetings
- ensure accurate review and communication of banquet event orders
- collaborate with culinary leadership to maintain food, wine, and service standards
- proactively plan staffing, equipment, and setup needs for flawless event execution
- champion Forbes service standards and Alila brand expectations in guest interactions
- drive exceptional results on meeting planner and guest satisfaction surveys
- act as point of escalation to resolve guest concerns
- manage short- and long-term event operations
- support payroll, scheduling, reporting, forecasting, inventory management, and point-of-sale procedures
- maintain financial awareness of labor, equipment, and event costs
OysterLink - a hiring platform for restaurants and hotels.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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