Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $17.21
Work Schedule
Flexible
Benefits
Medical
drug
Vision
Dental
Life insurance
Paid vacation
Paid sick leave
401k
Health Reimbursement
Discounted parking
Dining Discounts
golf discounts
Job Description
Prince Waikiki is a premier hotel located on the beautiful island of Oahu, Hawaii. Renowned for its exceptional hospitality and stunning ocean views, this upscale establishment is committed to delivering an unforgettable experience to its guests. As a luxury hotel, Prince Waikiki combines the warmth of the Hawaiian spirit with modern amenities and professional service, ensuring each visitor feels welcomed and cared for in a paradise setting. With a focus on creating lasting memories, the resort not only provides comfortable accommodations but also promotes cultural richness and community engagement, making it a sought-after destination for travelers from around the globe.Show More
Job Requirements
- High school graduate or equivalent
- must be proficient in English (oral and written)
- minimum 2 year experience driving vehicles
- abstract with 3 years no moving violation
- prefer 1 year customer service experience
- must be able to multi-task
- ability to lift items up to 50 lbs
- ability to communicate effectively
- must be able to handle irate guests and remain calm and friendly
- must be able to work under pressure, manage stressful situations, and multi-task
- must be able to run to retrieve vehicles
- must be able to load/unload items from vehicles
- must be able to endure various physical movements throughout the work areas
- must be able to follow verbal or written instructions
Job Qualifications
- High school graduate or equivalent
- must speak, read, write, and understand the primary language (English) used in the workplace
- must be able to speak and understand the primary language used by the guests who visits the hotel
- must be proficient in English (oral and written) to effectively perform job functions
- must be able to multi-task
- minimum 2 year experience driving vehicles
- prefer 1 year customer service experience
- ability to communicate effectively, prioritize and coordinate multiple tasks
Job Duties
- Greet and acknowledge all arriving and departing guests
- anticipate guests' needs respond promptly and acknowledge all guests, however busy and whatever time of day
- maintain positive guest relations at all times
- be familiar with all hotel services and features and local attractions and activities to respond to guest inquiries accurately
- resolve guest complaints, ensuring guest satisfaction
- answer Bell Desk phone within 3 rings and record guest requests on call sheet
- monitor and maintain cleanliness, sanitation and organization of assigned work areas
- review Daily Buzz, Reader Boards and Guest Letter Activities
- review the log book (meet with Supervisor) to learn daily business activity and assignments
- remain in assigned post position, maintaining correct stance
- open and close the hotel main entrance doors for guests
- open and close guest vehicle doors
- assist customers with carrying of personal belongings to and from their cars
- provide directions or other helpful information about the local area
- inspect vehicle for damages
- mark on valet tag the appropriate damage
- ensure the safety of all passengers' luggage into/out of the vehicle
- park vehicle in designated valet stalls
- obey all traffic and driving regulations
- ability to communicate effectively, prioritize and coordinate multiple task with various departments and guests
- perform all other duties as may be required or assigned
- must be highly organized, detail-oriented
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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