Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $78,000.00 - $93,000.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
drug coverage
Vision Insurance
Dental Insurance
Life insurance
Paid vacation
Paid sick leave
401k plan
Health Reimbursement
Discounted parking
Dining Discounts
golf discounts
Job Description
Prince Waikiki is a renowned luxury hotel located on the beautiful island of Oahu, Hawaii. This exceptional hospitality establishment prides itself on delivering world-class service and an unforgettable guest experience in a breathtaking beachfront setting. Known for its blend of Hawaiian culture and contemporary elegance, Prince Waikiki offers a relaxing and inspiring environment not only to its guests but also to its employees. The hotel features spacious rooms, exquisite dining options, and a variety of amenities designed to cater to both leisure and business travelers. With a commitment to excellence and continuous growth, Prince Waikiki fosters a dynamic workplace that... Show More
Job Requirements
- high school diploma
- minimum two years of progressive front office management experience
- CPR certification required
- ability to obtain Liquor Commission Blue Manager's Card
- current valid driver's license with clean traffic abstract for the past three years
- ability to manage a large staff
- excellent communication skills in English
- ability to supervise and develop employees
- knowledge of front office operations
- ability to analyze financial information
- ability to work flexible hours including nights, weekends and holidays
- ability to lift up to 50 lbs
- ability to operate computers and various office equipment
- strong guest service orientation
- ability to work under pressure
Job Qualifications
- high school diploma
- college degree preferred
- minimum two years of progressive Front Office management experience preferably in a similar size hotel
- CPR certification
- first aid training preferred
- ability to obtain Liquor Commission Blue Manager's Card
- current valid driver's license with clean traffic abstract for the past three years
- ability to drive various types of vehicles
- ability to speak another language preferred, with Japanese most desirable
Job Duties
- responsible for preparation of annual budget, financial reconciliation and weekly forecasts
- prepare annual operating and CIP budget with department managers
- manage labor standards and direct expenses to achieve maximum flow through to the bottom line profit
- develop and implement strategic initiatives
- review and analyze monthly financial statements with front office department managers and ensure budgetary goals are met
- monitor and maintain compliance with hotel standard operating procedures
- direct the day-to-day oversight of the Front Office department with the objective of ensuring the highest possible profit while maintaining the highest level of service and guest satisfaction
- maintain profitability of the department to support the overall hotel operation
- control payroll and equipment costs, minimize loss and misuse
- ensure equipment is maintained and in good operating condition
- evaluate cost effectiveness of all aspects of the operation
- develop and implement cost saving and profit enhancing measures
- assist in the preparation of all required monthly reports
- manage, coordinate and supervise the activities of the Front Desk, Concierge, Bell, Parking Communications departments and Hotel Assistant managers to ensure the highest level of courteous and efficient service to all internal and external customers
- schedule, direct and supervise staff in their work assignments
- train, supervise, counsel and discipline staff for the efficient operation of the Front Office area
- monitor employee performance encourage improvement and development and complete annual performance evaluations
- provide training and mentorship Front Office managers and supervisors to ensure consistent communication throughout the Front Office departments including: scheduling of regular departmental meetings, communicating pertinent daily information to the staff, consistent information transfer between shifts, etc
- maintains rapport with all departments and attends relevant meetings
- assist with Hotel Assistant manager duties as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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