Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $73,000.00 - $80,000.00
Work Schedule
Flexible
Benefits
Medical
drug
Vision
Dental
Life insurance
Paid vacation
Paid sick leave
401k
Health Reimbursement
Discounted parking
Dining Discounts
golf discounts
Job Description
Prince Waikiki is a premier hotel located on the beautiful island of Oahu, dedicated to providing exceptional hospitality experiences in the heart of Hawaii. Known for its stunning ocean views, luxurious accommodations, and warm aloha spirit, Prince Waikiki offers guests a memorable stay enriched by attentive service and a commitment to quality. The hotel is part of a respected hospitality group that values both their guests and employees, fostering a workplace where passion and dedication thrive. With a reputation for excellence and a strong focus on community and environmental stewardship, Prince Waikiki stands as a leading destination for travelers seeking... Show More
Job Requirements
- Any combination of education, training or experience proving required knowledge, skills and abilities to perform duties
- high school diploma
- minimum five years related work experience
- liquor commission manager's card preferred or to be acquired within 30 days after hire
- flexible availability to work varied shifts and holidays
- ability to work a minimum of 45 hours per week
- ability to travel for business or training as required
- ability to work outdoor venues
- ability to stand, walk, and/or sit throughout the shift
- ability to lift and carry 25 pounds
- proficiency in relevant software
- effective communication skills in English including speaking, reading and writing
- ability to handle stressful situations and work under pressure
- strong multitasking and organizational abilities
- supervisory skills to plan, organize, direct, coach, train and discipline employees
Job Qualifications
- High school diploma required
- college degree in hotel and restaurant management preferred
- minimum five years related work experience
- liquor commission manager's card preferred or to be acquired within 30 days after hire
- ability to speak another language, preferably Japanese, is an asset
- comprehensive knowledge of food and beverage preparation and service standards
- proficiency in software such as Infor HMS, HotSos, Microsoft Office, OnTrack, Dayforce, Birchstreet
- strong supervisory and leadership skills
- excellent communication and interpersonal skills
- ability to manage budgets and inventory
- knowledge of applicable federal, state and local health and safety regulations
Job Duties
- Hire, schedule and train all banquet staff including conducting roll call and monthly meetings and illustrating proper techniques and etiquette for various service types
- define staff performance requirements, monitor performance and develop action plans for achieving goals
- delegate assignments to banquet captains
- supervise the set-up of function rooms including placement of linen, silver, china and equipment ensuring cleanliness and proper inventory
- communicate with kitchen, service, conference services and engineering staff during functions to ensure quality service and adherence to safety regulations
- supervise clean-up of function rooms and proper breakdown and storage of equipment
- train, direct and supervise banquet porters
- complete and process billing information and payroll for each event including calculating hours worked and gratuity distribution
- check staff attendance, adjust and reassign server stations as necessary
- manage banquet equipment inventory and budget for additional equipment
- anticipate and resolve issues during events to ensure positive guest experiences
- participate in client meetings, site inspections and pre-conference preparations
- assist wait help and banquet captains in executing events to hotel and golf club quality standards
- maintain an open door policy and monitor employee relations
- attend meetings and order supplies and linens
- perform other duties as requested by the Director of Food and Beverage
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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