Greystar Worldwide, LLC logo

Greystar Worldwide, LLC

Prevailing Wage Concierge - Upper Manhattan

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Exact $25.31
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
Life insurance
Paid Time Off
401(k) with Company Match
Paid parental leave
Employee assistance program
Housing discount
paid sabbatical

Job Description

Greystar is a leading, fully integrated global real estate platform specialized in property management, investment management, development, and construction services for institutional-quality rental housing. Founded in 1993 by Bob Faith and headquartered in Charleston, South Carolina, Greystar has grown to become the largest operator of apartments in the United States, managing over 1,000,000 units and beds across more than 250 markets worldwide. With offices spanning North America, Europe, South America, and the Asia-Pacific region, Greystar manages and operates over $300 billion of real estate assets globally. The company holds nearly $79 billion in assets under management, which includes over $35... Show More

Job Requirements

  • High school diploma or equivalent
  • Ability to provide excellent customer service
  • Strong verbal and written communication skills
  • Experience with scheduling and coordinating events or services
  • Ability to handle multiple tasks simultaneously
  • Basic computer proficiency
  • Availability to work flexible hours
  • Reliable and punctual

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in customer service or resident services preferred
  • Strong communication and interpersonal skills
  • Ability to multitask and manage time effectively
  • Proficiency with phone systems and scheduling software
  • Friendly and approachable demeanor
  • Knowledge of local area amenities and services

Job Duties

  • Greet prospects and residents as they enter the office and ensure the comforts of prospects and visitors while they wait to speak with a team member
  • Answer phone calls, route all calls to the appropriate team member for assistance, and assist with completed service request call backs as necessary
  • Maintain the guest suite schedule to ensure proper payment and cleanliness upon guest arrival and manage and coordinate the loading dock and/or elevator schedule for move-ins and move-outs
  • Ensure clubhouse amenities are in tour condition prior to leasing office opening each morning
  • Manage all package deliveries by documenting arrival information and notifying residents of all package deliveries within 24 hours
  • Maintain tracking logs for equipment rentals, dry cleaning services, and/or other services provided by the community
  • Assist the community team with scheduling, planning and organizing resident activities and programs
  • Keep detailed information on local area restaurants, shops, delivery places, and other pertinent information that may be of interest to residents and maintain relationships and contacts with concierge vendors

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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