Greystar Worldwide, LLC logo

Greystar Worldwide, LLC

Prevailing Wage Concierge - Upper Manhattan

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Exact $25.00
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Work Schedule

Standard Hours
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Benefits

Competitive medical insurance
Dental Insurance
Vision Insurance
Disability insurance
Life insurance
Paid Time Off
onsite housing discount
401(k) with Company Match
Paid parental leave
Employee assistance program
critical illness insurance
accident insurance
Hospital Indemnity insurance
Pet insurance
legal plans
charitable giving program

Job Description

Greystar is a globally recognized real estate leader known for its comprehensive expertise across property management, investment management, development, and construction services. Founded in 1993 by Bob Faith and headquartered in Charleston, South Carolina, Greystar has grown to become the largest operator of apartments in the United States, managing over one million units and beds worldwide. With a portfolio exceeding $300 billion in real estate assets across more than 250 markets globally, Greystar maintains offices throughout North America, Europe, South America, and the Asia-Pacific region. The company prides itself on delivering institutional-quality rental housing and exceptional service to residents and... Show More

Job Requirements

  • High school diploma or equivalent
  • Prior experience in customer service or hospitality preferred
  • Excellent communication skills
  • Ability to handle multiple phone lines and manage requests
  • Strong organizational and multitasking abilities
  • Knowledge of local area amenities and services
  • Availability to work flexible hours including weekends and holidays

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in customer service or a related field preferred
  • Strong communication and interpersonal skills
  • Ability to manage multiple tasks and prioritize effectively
  • Familiarity with local community resources and vendors
  • Basic computer skills
  • Friendly and approachable demeanor

Job Duties

  • Greet prospects and residents as they enter the office/leasing area and ensure their comfort while they wait to speak with a team member
  • Answer phone calls, route calls to appropriate team members, and assist with service request callbacks
  • Maintain guest suite schedule ensuring payment and cleanliness upon arrival
  • Manage and coordinate loading dock and elevator schedules for move-ins and move-outs
  • Ensure clubhouse amenities are in tour condition before leasing office opens
  • Manage all package deliveries by documenting arrivals and notifying residents within 24 hours
  • Maintain tracking logs for equipment rentals, dry cleaning services, and other community services
  • Assist with scheduling, planning, and organizing resident activities and programs
  • Keep detailed information on local restaurants, shops, delivery places, and maintain relationships with concierge vendors

Job Qualifications

Experience

No experience required

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.