Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Exact $22.33
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
Life insurance
Paid Time Off
401(k) Plan
Paid parental leave
Employee assistance program
Housing discount
paid sabbatical
Job Description
Greystar is a leading, fully integrated global real estate platform specializing in property management, investment management, development, and construction services within the institutional-quality rental housing sector. Established in 1993 by Bob Faith and headquartered in Charleston, South Carolina, Greystar has grown into the largest operator of apartments in the United States, managing over 1,000,000 units and beds worldwide. Their extensive operations span more than 250 markets globally, with offices located across North America, Europe, South America, and the Asia-Pacific region. The company currently manages and operates assets valued at over $300 billion, with nearly $79 billion in assets under management.... Show More
Job Requirements
- High school diploma or equivalent
- Previous customer service or related experience preferred
- Ability to communicate clearly and professionally
- Availability to work flexible hours including weekends and evenings
- Proficiency in using phone systems and computer software
- Strong organizational and multitasking abilities
- Ability to handle multiple tasks simultaneously
- Friendly and approachable demeanor
- Commitment to providing excellent resident service
Job Qualifications
- High school diploma or equivalent
- Strong interpersonal and communication skills
- Experience in customer service or resident relations
- Ability to multitask and manage time effectively
- Proficiency with basic computer applications
- Knowledge of local area resources and amenities
- Ability to work collaboratively within a team
- Reliability and strong organizational skills
Job Duties
- Greet prospects and residents as they enter the office/leasing area and ensure their comfort
- Answer phone calls and route them to appropriate team members
- Assist with completed service request callbacks as necessary
- Maintain guest suite schedule ensuring proper payment and cleanliness
- Manage and coordinate loading dock and elevator schedules for move-ins and move-outs
- Ensure clubhouse amenities are in tour condition prior to leasing office opening
- Manage package deliveries by documenting arrival information and notifying residents within 24 hours
- Maintain tracking logs for equipment rentals, dry cleaning, and community services
- Assist with scheduling, planning and organizing resident activities and programs
- Keep updated information on local restaurants, shops, delivery places, and maintain vendor relationships
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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