Greystar Worldwide, LLC logo

Greystar Worldwide, LLC

Prevailing Wage Concierge - Hearthstone

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Exact $22.33
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
Life insurance
Paid Time Off
401(k) with Company Match
Paid parental leave
Employee assistance program
Pet insurance
legal plans
charitable giving program

Job Description

Greystar is a leading global real estate platform headquartered in Charleston, South Carolina. With a comprehensive portfolio that includes property management, investment management, development, and construction services, Greystar is recognized as a pioneer in institutional-quality rental housing. The company manages and operates more than $300 billion of real estate across over 250 markets worldwide, with offices in North America, Europe, South America, and the Asia-Pacific region. As the largest operator of apartments in the United States, Greystar oversees more than 1,000,000 units and beds globally. Founded in 1993 by Bob Faith, the company is committed to providing exceptional service and... Show More

Job Requirements

  • High school diploma or equivalent
  • minimum 1 year of relevant customer service or concierge experience
  • ability to work flexible hours
  • excellent verbal and written communication skills
  • ability to handle multiple tasks simultaneously
  • proficiency in using phone systems and computer software
  • ability to maintain a welcoming and professional appearance

Job Qualifications

  • High school diploma or equivalent
  • prior experience in hospitality, property management, or customer service preferred
  • excellent communication and interpersonal skills
  • strong organizational skills and attention to detail
  • ability to multitask in a fast-paced environment
  • proficiency with basic computer applications
  • friendly and professional demeanor

Job Duties

  • Greet prospects and residents as they enter the office or leasing area
  • ensure the comfort of prospects and visitors while they wait
  • answer phone calls and route them to the appropriate team member
  • assist with completed service request callbacks
  • maintain guest suite schedule ensuring payment and cleanliness
  • manage and coordinate loading dock and elevator schedules for move-ins and move-outs
  • ensure clubhouse amenities are in tour condition before opening
  • manage all package deliveries and notify residents within 24 hours
  • maintain tracking logs for equipment rentals and other services
  • assist with scheduling, planning, and organizing resident activities and programs
  • maintain detailed local area information and vendor contacts

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location