
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Medical
Dental
Vision
Life
Parental leave
Employee assistance program
Commuter Benefits
Paid holidays
Paid Time Off
401(k)
flight privileges
Job Description
United Ground Express (UGE) is a wholly owned subsidiary of United Airlines, operating as a critical component of one of the largest and most respected airlines globally. Since its establishment in 2015, UGE has expanded rapidly and now operates in over 64 locations across the United States with a workforce exceeding 7,000 employees. The company specializes in delivering premium ground handling services such as passenger assistance, station operations, baggage handling, ramp operations, and cargo services for United Airlines and other airline partners. UGE’s commitment to safety, quality, and compliance has made it a trusted partner in the airline industry.
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Job Requirements
- Bachelor's degree or equivalent experience
- 12+ years of relative professional experience
- 7 years in a managerial role
- 8 years operational experience with major or regional air carrier or ground handler
- Financial acumen
- Interpersonal relationship skills
- Strong leadership skills with solid communication and visionary mindset
Job Qualifications
- Bachelor's degree or equivalent experience
- 12+ years of relevant professional experience
- 7 years in a managerial role with 8 years operational experience in major or regional air carrier or ground handler
- Strong financial acumen
- Excellent interpersonal relationship skills
- Demonstrated leadership skills including solid communication, visionary mindset, and ability to motivate and lead others
Job Duties
- Provide direct oversight of United Ground Express operations including passenger assistance and station services
- Manage safety, quality, and compliance standards ensuring regulatory adherence
- Coordinate labor relations and negotiate contracts with IAM union
- Lead financial strategy, budgeting, forecasting, and procurement processes
- Oversee HR policies, compensation, benefits, performance management, and recruiting efforts
- Foster strong interpersonal relationships with union leaders, vendors, and corporate partners
- Drive operational goals, vendor relations, and government regulatory interfaces
Job Qualifications
Experience
Expert Level (7+ years)
Job Location

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