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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Dental Insurance
Health Insurance
401(k)
Employee assistance program
Disability insurance
Paid Time Off
Vision Insurance
Life insurance
Job Description
Community Coffee Company is America's leading family-owned and operated retail coffee brand, renowned for its exceptional quality and rich heritage. With a deep-rooted commitment to blending cherished traditions with innovative approaches, Community Coffee delivers a dynamic, fast-paced work environment where employees are encouraged to grow professionally and contribute meaningfully to the company’s success. The company is dedicated to crafting exceptional coffee experiences and building lasting connections with customers. Within the Sales Execution - Coffee Service Division, the Presell Service Representative plays a vital role in representing Community Coffee’s premium brand through delivering products and providing outstanding customer service. This on-site... Show More
Job Requirements
- High school diploma or equivalent
- Passing score on aptitude test in lieu of high school diploma
- Bachelor’s degree in related field preferred
- Minimum of one year customer service or sales experience
- Route sales and cold calling experience in Direct Store Delivery environment preferred
- Must be at least 21 years old
- Valid driver’s license
- Acceptable driving record
- DOT medical certification
- Successful pre-employment physical
- Internal candidates with Community Coffee experience may qualify
- Self-motivated with strong initiative
- Exceptional customer service skills
- Flexible and adaptable in dynamic environment
Job Qualifications
- High school diploma or equivalent
- Bachelor’s degree in a related field preferred
- Minimum of one year of customer service or sales experience
- Route sales and cold calling experience in a Direct Store Delivery (DSD) environment preferred
- Valid driver’s license
- Acceptable driving record
- DOT medical certification
- Successful completion of pre-employment physical
- Experience with Community Coffee (internal candidates) may fulfill this requirement at discretion of hiring manager
Job Duties
- Drive a company vehicle to deliver products, equipment, and supplies to customers
- Rotate and merchandise products for optimal accessibility and presentation
- Collect payments and make daily bank deposits
- Load and unload products and equipment ensuring order accuracy
- Maintain and update delivery, sales, and deposit information using a handheld computer
- Clean and perform routine maintenance on company vehicles including washing and checking fluids and tire pressure
- Communicate effectively with presell representatives and managers via phone, email, text, or in person
- Resolve customer concerns related to products or equipment in a timely and professional manner
- Collect empty containers, expired, unsold, or damaged merchandise according to company procedures
- May be asked to perform additional duties as necessary
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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