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Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Range $16.50 - $30.20
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
financial wellness programs
Store discount
Health and wellness support programs
Team member perks
Job Description
Whole Foods Market is a renowned American supermarket chain specializing in natural and organic products. Known for its commitment to quality, sustainability, and community engagement, Whole Foods Market has become a leader in the grocery industry. The company is dedicated not only to providing high-quality food but also to nourishing people and the planet. They actively support initiatives such as funding school garden grants, increasing access to healthy food in underserved areas, alleviating poverty in developing countries, and much more. Whole Foods Market's mission goes beyond just selling groceries; it aims to make a meaningful impact on the world through... Show More
Job Requirements
- Prior retail, restaurant, or hospitality experience is preferred
- ability to work all scheduled shifts
- ability to follow health and safety procedures
- ability to communicate effectively
- ability to work in a fast-paced environment
- must be 18 years of age or older
- able to perform physical job requirements with or without accommodation
- basic computer skills
- strong customer service skills
- ability to work collaboratively in teams
- proactive problem-solving skills
Job Qualifications
- Basic computer skills
- proactive problem-solver with excellent follow-through and listening skills
- clear and effective communication style, both written and verbal
- thorough knowledge of products throughout the store or ability to learn them quickly
- ability to follow instructions and procedures
- skilled in working in a fast-paced, evolving environment with ability to prioritize, multi-task, and complete tasks timely
- ability to build and maintain positive relationships with individuals at various levels
- supports the 365 culture and is an example of Whole Foods Market’s core values
- demonstrates responsibility and accountability in recognizing and accomplishing job tasks
- proven experience meeting customer service expectations when interacting with customers, vendors, and team members
- proper use of knives, personal protective equipment, forklift, pallet jacks, hand trucks, six-wheel carts, baler (must be 18 years or older), and other equipment used in preparation and clean up
- able to perform physical requirements of the job with or without reasonable accommodation
- desire to be part of a new, exciting brand
Job Duties
- Provide exceptional customer service and address needs of customers in a timely and effective manner
- perform all duties related to food preparation and production
- execute recipe production and specific venue product flow
- provide great finished products for customers while ensuring consistency and quality of food
- ensure all prepared items are labeled, dated, initialed, covered, and rotated
- document waste and spoilage using appropriate forms and meet all spoilage targets
- ensure production is done using correct measuring devices and all recipes are followed
- ensure walk-ins and freezers are kept clean and organized
- be cross-trained and work in multiple areas throughout the store, including cashiering
- ensure all shelves and displays are properly stocked and front facing
- rotate products and remove out-of-date products
- maintain and support proper Electronic Shelf Label signage throughout the store
- be aware of new products and their placement
- ensure the highest retail standards are being met
- follow all 365 Standard Operating Procedures (SOPs)
- help with the set up or closing of the department as outlined by SOP and training materials
- participate in fiscal period and quarter-end inventories
- communicate all pertinent information to leadership
- establish and maintain collaborative and productive working relationships with store leadership, team members, customers, and vendors
- stay informed on company and store-level information from leadership
- model 365 by Whole Foods Market vision and goals
- have knowledge of relevant competitors and industry trends
- complete all trainings and focus on increasing product knowledge
- maintain awareness of new products and promotions
- maintain a positive work environment
- use courteous and proper phone etiquette
- follow all applicable health and sanitation procedures and safe work practices
- support overall store cleanliness and maintenance
- follow established food safety, organics, and cleaning and maintenance guidelines and procedures
- resolve all hazards or violations immediately
- work all shifts as scheduled
- attend all meetings as assigned by leadership, including daily huddles
Job Criteria
Experience
No experience required
Job Location
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