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Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Range $19.00 - $25.40
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Store discount
financial wellness programs
Health and wellness support programs
employee perks
Job Description
Whole Foods Market is a renowned grocery store chain dedicated to nourishing people and the planet by improving how individuals eat, supporting community projects, and making a meaningful difference globally. As a leader in the grocery industry, Whole Foods Market sets the standards of excellence by promoting healthy eating habits, funding grants for school gardens, enhancing access to fresh and healthy food for those in food deserts, and alleviating poverty in developing countries. They are more than just a grocery store; they are world-changers who continuously strive to innovate and elevate the customer experience while supporting sustainable and ethical practices.... Show More
Job Requirements
- Prior retail, restaurant or hospitality experience is preferred
- Able to perform physical job requirements with or without reasonable accommodation
- Must be 18 years of age or older to operate certain equipment
- Ability to communicate clearly and effectively
- Willingness to work all scheduled shifts
- Basic computer skills
- Ability to follow health, safety, and sanitation procedures
- Ability to work collaboratively in a team environment
Job Qualifications
- Basic computer skills
- Proactive problem-solver with excellent follow-through and listening skills
- Clear and effective communication style, both written and verbal
- Thorough knowledge of products throughout the store or the ability to learn them quickly
- Ability to follow instructions and procedures
- Skilled in working in a fast-paced, evolving environment with a strong ability to prioritize, multi-task and complete tasks thoroughly and timely
- Ability to build and maintain positive relationships with individuals at various levels within the business
- Supports the 365 culture and exemplifies Whole Foods Market’s Core Values
- Demonstrates responsibility and accountability for tasks with direct job responsibility
- Proven experience meeting customer service expectations and standards with customers, vendors, and fellow Team Members
- Proper use of tools and equipment such as knives, personal protective equipment, forklift, pallet jacks, hand trucks, carts, and baler (must be 18 years or older)
- Able to perform physical job requirements with or without reasonable accommodation
- Desire to be part of a new, exciting brand
Job Duties
- Provide exceptional customer service and address needs of customers in a timely and effective manner
- Be cross-trained and work in multiple areas throughout the store, including cashiering
- Process customer purchases, returns, and credits
- Ensure all shelves and displays are properly stocked and front facing
- Rotate products and remove out-of-date products
- Maintain and support proper Electronic Shelf Label signage throughout the store
- Be aware of new products and their placement
- Ensure the highest retail standards are being met
- Follow all 365 Standard Operating Procedures
- Participate in fiscal period and quarter end inventories
- Communicate all pertinent information to leadership
- Establish and maintain a collaborative and productive working relationship with Store Leadership, Team Leaders, Floor Leads, fellow Team Members, support partners, customers, and vendors
- Stay informed on all company and store level information from leadership
- Model 365 by Whole Foods Market vision and goals
- Have knowledge/awareness of relevant competitors and industry trends
- Complete all trainings and focus on increasing product knowledge
- Maintain awareness of new products and promotions
- Maintain a positive work environment
- Use courteous and proper phone etiquette when answering phones and pages
- Follow and comply with all applicable health and sanitation procedures and adhere to safe work practices
- Support overall store cleanliness and maintenance
- Follow established food safety, organics, and cleaning and maintenance guidelines and procedures
- Resolve all hazards or violations immediately
- Work all shifts as scheduled
- Attend all meetings as assigned by Leadership, including daily huddles
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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