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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $19.80 - $29.70
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Dental Insurance
Health savings account
Health Insurance
Food provided
Paid parental leave
Adoption assistance
Flexible spending account
Disability insurance
Tuition Reimbursement
Paid Time Off
Retirement Plan
Vision Insurance
Parental leave
Job Description
Advocate Health is the third-largest nonprofit, integrated health system in the United States, born from the combination of Advocate Aurora Health and Atrium Health. With a vast presence covering Illinois, the Carolinas, Georgia, Alabama, and Wisconsin through its various entities—Advocate Health Care, Atrium Health, and Aurora Health Care—it stands as a national leader in clinical innovation, health outcomes, consumer experience, and value-based care. Headquartered in Charlotte, North Carolina, this expansive network serves nearly 6 million patients annually and is deeply involved in hundreds of clinical trials and research studies. The Wake Forest University School of Medicine functions as the academic... Show More
Job Requirements
- High school diploma or GED equivalent preferred
- Two years experience in food services, in a medical environment preferred
- Must be fluent in English
- Basic math and computer skills
- Ability to work weekends and holidays
- Ability to communicate effectively with diverse groups
- Ability to work independently and efficiently
Job Qualifications
- High school diploma or GED equivalent preferred
- Two years experience in food services, in a medical environment preferred
- Must be fluent in English
- Basic math and computer skills
- Knowledge of food service equipment, preparation, service, and safety
- Ability to work independently and efficiently, taking necessary initiative to solve problems
- Ability to adjust to the needs of the department
- Desire to achieve high customer service standards
- Ability to communicate with a wide variety of people including patients, visitors, hospital staff and managers
- Ability to work weekends and holidays
Job Duties
- Contributes to overall positive patient and customer satisfaction striving to meet the highest service and quality standards
- Maintains a 97% or better sanitation rating from the Health Department by following sanitation policies and completing daily/weekly cleaning assignments
- Maintains a double gold rating from NSF
- Ensures that Sodexo standards are being met consistently
- Department maintains a minimum average Gold Check score of silver
- Monitors quality of product at stations, ensures recipe compliance and adherence to departmental guidelines
- Ensures productivity, delivery schedules, serving line start times and schedules are met
- Follows all workplace safety and sanitation rules and regulations helping to maintain a safe work environment
- Completes required in-service training, job specific training, annual Compliance and HIPAA training, and annual TJC/OSHA training
- Participates in department’s performance improvement initiatives
- Works as a team player and provides support to other Food and Nutrition Services departments as requested by management
- Minimizes product waste and controls cost
- Ensures equipment and supplies are properly utilized, maintained, and handled properly to avoid breakage
- Follows portion control guidelines and manages food and supplies
- Ensures all required HACCP and required brand documentation is completed accurately
- Assumes role of Team Leader in their absence by maintaining work area in an orderly and sanitary manner according to policy
- Compliance with departmental and/or brand standards
- Resolves issues or concerns with employees, customers and/or department issues
- Provides assistance as deemed necessary
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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