Premium Supervisor | Part-Time | Lansing Lugnuts (Jackson Field)
Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $19.00
Work Schedule
Flexible
Benefits
401(k) savings plan
401(k) matching
Paid Time Off
Employee Discounts
Training and development opportunities
flexible scheduling
team environment
Job Description
Oak View Group is a global leader in the development, management, and premium hospitality services for venues in the live event industry. The company provides a comprehensive, 360-degree solution set for a collection of world-class owned venues and serves a client roster that includes some of the most influential and highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions worldwide. Oak View Group is committed to innovation and excellence, creating memorable experiences for guests and clients alike, while fostering inclusive and dynamic work environments. With a strong presence in the live event sector, Oak View Group... Show More
Job Requirements
- High school diploma or equivalent
- 1-2 years supervisory experience in food and beverage or hospitality industry
- valid food handling or alcohol service permit as required
- proficiency with computers and data entry
- strong interpersonal and communication skills
- ability to stand for extended periods and work event-based schedules including nights, weekends, and holidays
- excellent attendance and punctuality
- ability to manage and lead teams effectively
- adherence to company policies and safety regulations
Job Qualifications
- Ability to supervise the work of others
- ability to communicate clearly, respectfully, and professionally with employees, co-workers, volunteers, management, and guests
- ability to speak, read, and write in English
- ability to work well in a team-oriented, fast-paced, event-driven environment
- valid food handling certificate or alcohol service permit if required by regulations
- ability to handle cash accurately and responsibly
- ability to calculate basic math functions related to POS transactions, cash reconciliation, and inventory
- at least 1-2 years experience in a supervisory role in a fast-paced restaurant or catering environment or applicable education
Job Duties
- Oversee the setup of food and beverage service areas within clubs based on specific event needs
- ensure all clubs are set prior to event
- ensure quality and hospitality throughout all Premium Club areas
- maintain communication between counterparts of the department
- organize and prepare events
- supervise team members on non-event and event days
- direct inquiries not related to food and beverage to the correct personnel
- monitor and maintain food quality
- assist management with monitoring department policies and procedures, safety and sanitation standards
- maintain and enforce cash handling policies
- monitor and enforce safe alcohol policies
- maintain inventory control and product requisition
- have full knowledge of food and beverage menu items
- supervise the service of beverages including alcoholic beverages and verify guest IDs
- observe guests to respond to additional requests
- supervise the setup of club functions including linens, dishware, glassware, and silverware
- maintain sanitation, health and safety standards
- meet company standards for attendance
- ensure location equipment is operable and clean before events
- recognize and take action against visibly intoxicated guests
- enforce all company policies and procedures
- practice excellent human resources skills including employee relations and corrective actions
- assist management with projects including training, inventory, and special events
- perform all other duties as assigned by managers and supervisors
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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