Premium Supervisor | Part-Time | Lansing Lugnuts (Jackson Field)

Lansing, MI, USA|Onsite

Job Overview

Employment Type

Hourly

Part-time

Compensation

Type:

Hourly

Rate:

Exact $19.00

Work Schedule

Flexible

Benefits

401(k) savings plan

401(k) matching

Job Description

Oak View Group is the global leader in venue development, management, and premium hospitality services tailored specifically for the live event industry. With a comprehensive 360-degree solution approach, Oak View Group handles a broad spectrum of venue operations ranging from world-class owned arenas and convention centers to major music festivals, performing arts centers, and cultural institutions. This extensive network ensures the delivery of unparalleled guest experiences through innovative venue management and premium hospitality services. The company's client portfolio boasts some of the most influential and highest-attended venues worldwide, reinforcing its commitment to excellence and leadership in the industry. Oak View... Show More

Job Requirements

High school diploma or equivalent
Valid food handling certificate or alcohol service permit if required by law
At least 1-2 years of supervisory experience in a restaurant or catering environment
Strong interpersonal and communication skills
Ability to work in a fast-paced, event-driven atmosphere
Proficiency in computer usage for data entry
Excellent attendance record
Ability to enforce company policies and procedures
Knowledge of health, safety, and sanitation standards
Ability to manage inventory and cash handling
Ability to work flexible hours including event days

Job Qualifications

Ability to supervise the work of others
Ability to communicate clearly and respectfully with employees, co-workers, volunteers, management, and guests
Ability to speak, read, and write in English
Ability to work well in a team-oriented, fast-paced, event-driven environment
Possession of a valid food handling certificate or alcohol service permit if required
Ability to handle cash accurately and responsibly
Ability to calculate basic math functions related to POS transactions, cash reconciliation, and inventory
At least 1-2 years of supervisory experience in a fast-paced restaurant or catering environment or equivalent education

Job Duties

Oversee the setup of food and beverage service areas within clubs based on specific event needs
Ensure all clubs are set prior to event
Ensure quality and hospitality throughout all Premium Club areas
Communicate between department counterparts
Organize and prepare for events
Supervise team members on non-event and event days
Direct inquiries not related to food and beverage to the correct personnel
Monitor and maintain food quality
Assist management with enforcing policies, safety, and sanitation standards
Maintain and enforce cash handling policies
Monitor and enforce safe alcohol policies
Manage inventory control and product requisition
Have full knowledge of food and beverage menu items
Supervise the service of beverages including alcoholic beverages, verify IDs
Observe guests to respond to additional requests
Supervise setup of club functions including linens, dishware, glassware, and silverware
Maintain sanitation and safety standards
Ensure location equipment is operable and clean prior to events
Recognize and handle visibly intoxicated guests appropriately
Enforce Oak View Group policies and procedures
Practice excellent HR skills in employee relations, corrective actions, coaching, and counseling
Assist management with training, inventory, and special events projects
Perform other duties as assigned by managers and supervisors

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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