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ASM Global

Premium Services Manager (Sutter Health Park)

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Exact $68,640.00
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Paid vacation
401k plan

Job Description

Legends Global is a leading company within the hospitality industry, renowned for being the premier partner to some of the world's greatest live events, venues, and brands. With a significant global footprint, Legends Global operates across a network of 450 venues worldwide, producing and supporting approximately 20,000 events annually and entertaining over 165 million guests each year. The company is distinguished by its integrated premium services approach, providing white-label solutions that support its partners by staying visible and relevant through top-tier services and operations. This includes expertise in areas such as consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management,... Show More

Job Requirements

  • Bachelor's degree or equivalent experience
  • Minimum 5 years managing premium VIP operations
  • Excellent communication skills
  • Strong multitasking and prioritization skills
  • Basic financial knowledge of food and beverage operations
  • Leadership and management capability
  • Customer service orientation
  • Availability for extended work hours including nights, weekends and holidays
  • Ability to work in team environment
  • Knowledge of accounting policies preferred

Job Qualifications

  • Bachelor's degree in a relevant field or equivalent experience
  • Minimum 5 years of experience managing premium and VIP operations such as clubs, suites, or restaurants
  • 5-7 years of management experience in contract foodservice industry, at least 3 years in premium services within sports or entertainment venues
  • Excellent written and verbal communication skills
  • Ability to multitask and prioritize in a deadline-oriented environment
  • Basic financial knowledge of food and beverage business
  • Strong leadership and management skills
  • Customer service oriented with ability to interact with all levels of management
  • Ability to work extended hours including nights, weekends and holidays
  • Ability to work effectively in a team environment
  • Knowledge of accounting policies and procedures preferred

Job Duties

  • Manage all facets of the premium food and beverage operations to achieve operational budgets and manage monthly P&L statements
  • Coordinate with the Executive Chef and culinary team on menu construction, production, labor, guest service training and presentation
  • Provide leadership, coaching, and mentorship to premium services staff
  • Achieve planned costs in labor and cost of goods sold while working within budget guidelines
  • Develop annual operating budgets and conduct quarterly reviews
  • Provide quality service and maintain positive customer and client relations
  • Oversee monthly inventory and ensure proper safety and sanitation procedures are followed
  • Maintain operational condition of all food service equipment
  • Work closely with subcontractors to ensure contract terms and operational needs are met
  • Develop new concepts incorporating industry trends and guest preferences
  • Recruit, interview, hire, train and develop event service staff

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

OysterLink - a focused job platform for restaurants and hotels.

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