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ASM Global

Premium Services Manager- Grand Rapids Complex

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Paid vacation
401k plan

Job Description

Legends Global is a leading company specializing in premium services for live events, venues, and global brands. Recognized as the premier partner to some of the world's greatest live events and venues, Legends Global offers a fully integrated solution of premium services through a white-label approach that prioritizes keeping its partners prominently featured. The organization manages an extensive network comprising 450 venues worldwide, hosting approximately 20,000 events and serving around 165 million guests annually. This vast operation is backed by a profound depth of expertise and high-level execution in diverse areas including feasibility and consulting, owner's representation, sales, partnerships, hospitality,... Show More

Job Requirements

  • Bachelor's degree preferred or equivalent professional experience
  • Minimum of 2 to 4 years of experience in hospitality including 1 year supervisory experience
  • Strong knowledge of food industry trends and fine dining service
  • Ability to write menu proposals
  • Skills in budgeting and financial forecasting
  • Supervisory and training experience
  • Knowledge of A/V equipment
  • Must follow safety and sanitation procedures
  • Effective communication skills
  • Ability to manage client relationships
  • Proficiency in scheduling and staff development

Job Qualifications

  • Bachelor's degree preferred or equivalent professional experience
  • Minimum of 2 to 4 years of experience in the hospitality industry including at least 1 year of supervisory experience
  • Strong knowledge of current food industry trends and fine dining points of service
  • Supervisory, scheduling, training and coaching skills
  • Ability to assess client requirements and deliver ensuring client satisfaction
  • Ability to write menu proposals in consultation with chefs
  • Skills in preparing and monitoring budgets, financial targets and forecasts
  • Ability to supervise food preparation, service, and cleanup
  • Experience maintaining local client databases and building relationships with vendors
  • Knowledge of A/V equipment setup and breakdown
  • Understanding of safety and sanitation procedures in compliance with HACCP

Job Duties

  • Work directly with the Food Service Director to ensure all premium menu proposals are presented to the client accurately and effectively
  • Work with the service staff to see that message handling with administrative support is efficiently handled and placed in the computer-based system immediately
  • Ensure that all appropriate communication for upcoming business is complete and distributed in a timely manner to the management team
  • Hire, train and schedule premium associates and actively develop existing associates in service techniques, menu presentation, policies, and procedures
  • Engage in menu development and marketing functions related to the catering department
  • Perform related duties and special projects as assigned
  • Supervise food preparation, service, and cleanup ensuring safety and sanitation compliance

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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